TurquoiseDirect

NATURAL Turquoise & Native American Jewelry since 1972

Albuquerque, New Mexico

Announcement    Holiday Special -- From now until Dec 21st. Buy 1 item receive a 10% discount; buy 2 or more items, receive a 20% discount. Free shipping within the continental USA.

Announcement

Holiday Special -- From now until Dec 21st. Buy 1 item receive a 10% discount; buy 2 or more items, receive a 20% discount. Free shipping within the continental USA.

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Turquoise Direct

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Turquoise Direct

About TurquoiseDirect

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On Etsy since 2013

Rare, Vintage, Hand-Made Native American Turquoise since 1972.

Our family works directly with the miners of Nevada and Arizona and directly with the finest Native American artists of the Southwest. Providing the highest quality natural, untreated American turquoise to the best Native American silver and goldsmiths in the Southwest, we enable collectors of fine quality Native American Jewelry to obtain the best Navajo, Hopi and Santo Domingo jewelry for the best prices.

We’ve been in this business for over 35 years. In 1972, John and Barbara Chaney founded Artesanos Trading Company in Corrales, New Mexico with the concept of purchasing only the highest quality American turquoise and trading with the best Navajo, Hopi, and Santo Domingo jewelers. In those days, they invested time and energy in to forging strong ties with the miners in the desert southwest - flying into the dirt strips of Nevada and Arizona to hand pick the best turquoise to trade with their artist friends. Trading the turquoise for fine gold and silver Indian jewelry, they sold to some of the best Indian Art galleries in the country including the Charles Eagle Plume Gallery in Estes Park, Colorado.

In the 1980s, Barbara and John founded the Tanner Chaney Gallery and, later, Native Gold, in Albuquerque's Old Town. During this period, Indian County, a radio show highlighting cultural and historical Native American traditions and topics aired on local radio stations in Albuquerque and Santa Fe, New Mexico, written and hosted by Barbara Chaney. In the mid-1990’s the Chaneys sold their galleries and semi-retired, although they continued to work with Nevada miners and deal rough and cut turquoise to manufacturing houses and their Native American friends.

Now, Josh and Melissa Chaney are continuing the family tradition of American turquoise and fine Native American jewelry. Turquoise Direct is a return to the roots of the family business, offering the best Navajo, Hopi and Santo Domingo jewelry at true wholesale prices - directly from the American turquoise miners and Native American jewelers to collectors. The concept remains the same: Offer the best quality Native American jewelry for the best price. If you are traveling to New Mexico please visit us at the Tesuque Pueblo Flea Market just North of Santa Fe row F section F8.

Shop policies

Last updated on May 10, 2022

Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Turquoise Direct has a policy of complete customer satisfaction. An item may be returned within fifteen (15) days of receipt for a full refund for any reason whatsoever. An item may be returned within thirty (30) days for a credit toward purchase of a substitute item. Shipping and insurance costs associated with the purchase are not refundable or creditable.

Any item must be returned in the same condition and size as when it was sent. If an item is returned in a damaged or altered state, we will inform you of the cost of repair and debit your refund or credit for that amount. Please contact us prior to attempting to size an item. We may have suggestions to help you adjust a size without damaging the item.

Please contact us when you are returning an item. It should be sent with a tracking number so that both parties can have access to the details of shipment.

Items lost in shipping will be handled on an individual basis. Although rare, should this happen, please call or email us so that we can begin the process of tracking the item and recovering costs.
Payment
Turquoise Direct accepts payments by Visa, Mastercard and Discover Card debit or credit cards. Payments can be made through the site or by phone our contact number is (505) 934-5294. Our credit card system is protected by a 128-bit encryption to ensure secure transmission of information. Payment may also be made by personal check, money order or cash. It is suggested that certified mail with a return receipt be used. Payments should be sent to:

Turquoise Direct, P.O. Box 1107 Corrales, N.M 87048
Shipping
Turquoise Direct utilizes the United States Postal Service for both domestic and international shipments. However, if USPS does not service your area, we will ship via UPS or FedEx. We will insure each shipment for its full value and send it with Delivery Confirmation.

Charges for standard USPS domestic shipments will include a handling fee of $4.00 to cover materials and labor. Shipment fees will be based on value of the item with a formula of $1.00 per $100 value plus the handling fee. The $1.00 per $100.00 value is based on the wholesale price.

We will gladly accommodate requests for priority or overnight shipment, with the costs discussed at the time of purchase. Charges for UPS or FedEx will also be assessed on a case by case basis. For heavy or specialty items such as sculptures, paintings or rugs, charges will be assessed on an individual basis prior to shipment.

International shipping charges will be assessed on a case by case basis. Variables will include weight, value and speed at which the item is requested to be shipped. All international shipments will be insured for full value and sent via Air Mail.

Please be assured that the greatest care will be used in packaging and shipping. In cases where an item is especially fragile, such as a sculpture or painting, we may utilize a professional shipping service to achieve the highest level of assurance that it will arrive undamaged.
Additional policies and FAQs
Special Orders

Please email us your requests and specifications and we will contact the appropriate artist to see if your special order is possible. Availability of particular turquoise is also a factor in our ability to fill a special order.

A fifty percent down payment is required upon entering into the agreement to create a special order, with the remaining balance due upon delivery of the item to us by the artist. We will photograph the item and email the picture to you prior to this final payment. Special orders are non refundable. Shipping expenses will be the same as outlined in our shipping policy section.

Certificate of Authenticity

Turquoise Direct stands behind our merchandise. Each item is shipped with a Certificate of Authenticity containing the name of the artist, their tribal affiliation, the retail value of the item, and the materials involved in the construction of the item. This document can also be used for insurance and/or appraisal purposes.