TurtleDoveLane's Shop Policies
Thank you for stopping by Turtle Dove Lane. My wish is to make high quality, modern products that meet the needs of you and your family.
I accept PayPal only and they accept all major credit cards. You do not have to have a PayPal account to make a purchase.
Items will be shipped within 2-3 business days after payment received. All purchases will be mailed to the address listed with PayPal unless you convo me with an alternative address.
US purchases will be shipped USPS parcel post, first class or Priority Mail with delivery confirmation. If you would like insurance please notify me as I cannot be responsible for lost or damaged packages.
Refunds and Exchanges
I want you to be fully satisfied with your purchase. If there is some issue, please contact me via Etsy prior to leaving feedback so we can address any problems that may exist. If you desire a refund or exchange, I need to be contacted within 7 days of your receiving the package. Items must be unused and in new condition as received. Shipping cost are not refundable and buyer pays return shipping fees.
Last Updated January 12, 2013