TurtlesAnvil
Artistic Expressions of Spirituality
Rockford, Illinois
Shop policies
Last updated on
February 16, 2023
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Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
This Privacy Policy describes how and when We collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide our services, such as when we use your information to
fulfill your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at
any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection
with a legal claim, such as retaining information about your purchases if
required by tax law; and
-as necessary for the purpose of our legitimate interests, if those legitimate
interests are not overridden by your rights or interests, such as 1) providing
and improving our services. We use your information to provide the services
you requested and in our legitimate interest to improve our services; and 2)
Compliance with the Etsy Seller Policy and Terms of Use. We use your
information as necessary to comply with our obligations under the Etsy
Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy. We share information with Etsy as necessary to provide you our services
and comply with our obligations under both the Etsy Seller Policy and Etsy
Terms of Use.
-Service providers. We engage certain trusted third parties to perform
functions and provide services to our shop, such as delivery companies. We
will share your personal information with these third parties, but only to the
extent necessary to perform these services.
-Business transfers. If we sell or merge our business, we may disclose your
information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. We may collect, use, retain, and share your
information if we have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests; (b) enforce our
agreements, terms and policies; (c) prevent, investigate, and address fraud
and other illegal activity, security, or technical issues; or (d) protect the
rights, property, and safety of our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for a time period of 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
-Access. You may have the right to access and receive a copy of the personal
information we hold about you by contacting us using the contact
information below.
-Change, restrict, delete. You may also have rights to change, restrict our use
of, or delete your personal information. Absent exceptional circumstances
(like where we are required to store data for legal reasons) we will generally
delete your personal information upon request.
-Object. You can object to (i) us processing some of your information
based on our legitimate interests and (ii) receiving marketing messages from
us after providing your express consent to receive them. In such cases, we
will delete your personal information unless we have compelling and
legitimate grounds to continue using that information or if it is needed for
legal reasons.
-Complain. If you wish to raise a concern about our use of your information
(and without prejudice to any other rights you may have), you have the right
to do so with your local data protection authority.
How to Contact Us
For purposes of data protection law, We, Deborah Kelly and Sue Hayden, are the data controllers of your personal information at Turtle's Anvil. If you have any questions or concerns, you may contact us at turtlesanvil [!at] yahoo.com. Alternately, you may mail us at:
Turtle's Anvil, 1249 Oakland Ave., Rockford IL 61107
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide our services, such as when we use your information to
fulfill your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at
any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection
with a legal claim, such as retaining information about your purchases if
required by tax law; and
-as necessary for the purpose of our legitimate interests, if those legitimate
interests are not overridden by your rights or interests, such as 1) providing
and improving our services. We use your information to provide the services
you requested and in our legitimate interest to improve our services; and 2)
Compliance with the Etsy Seller Policy and Terms of Use. We use your
information as necessary to comply with our obligations under the Etsy
Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy. We share information with Etsy as necessary to provide you our services
and comply with our obligations under both the Etsy Seller Policy and Etsy
Terms of Use.
-Service providers. We engage certain trusted third parties to perform
functions and provide services to our shop, such as delivery companies. We
will share your personal information with these third parties, but only to the
extent necessary to perform these services.
-Business transfers. If we sell or merge our business, we may disclose your
information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. We may collect, use, retain, and share your
information if we have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests; (b) enforce our
agreements, terms and policies; (c) prevent, investigate, and address fraud
and other illegal activity, security, or technical issues; or (d) protect the
rights, property, and safety of our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for a time period of 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
-Access. You may have the right to access and receive a copy of the personal
information we hold about you by contacting us using the contact
information below.
-Change, restrict, delete. You may also have rights to change, restrict our use
of, or delete your personal information. Absent exceptional circumstances
(like where we are required to store data for legal reasons) we will generally
delete your personal information upon request.
-Object. You can object to (i) us processing some of your information
based on our legitimate interests and (ii) receiving marketing messages from
us after providing your express consent to receive them. In such cases, we
will delete your personal information unless we have compelling and
legitimate grounds to continue using that information or if it is needed for
legal reasons.
-Complain. If you wish to raise a concern about our use of your information
(and without prejudice to any other rights you may have), you have the right
to do so with your local data protection authority.
How to Contact Us
For purposes of data protection law, We, Deborah Kelly and Sue Hayden, are the data controllers of your personal information at Turtle's Anvil. If you have any questions or concerns, you may contact us at turtlesanvil [!at] yahoo.com. Alternately, you may mail us at:
Turtle's Anvil, 1249 Oakland Ave., Rockford IL 61107