TuscanRose's Shop Policies
Welcome to Tuscan Rose on etsy.
If you have any questions on any of my listing, don't hesitate to send me an email. I will gladly answer your question to the best of my ability.
Payment is required within 72 hours of purchase. If you are going to have difficulty paying within this deadline, please email me. If a payment is not received within this time-frame, and I have not heard back within 24 hrs, orders will be unfortunately automatically cancelled and relisted.
I accept payments through Paypal, which allows for Debit and Credit Card payments without a paypal account. Paypal is safe, secure and easy to use.
Items will not be shipped until confirmation of the PayPal payment has been received.
I ship/mail via USPS. At this time I mail three times a week on Monday, Wednesday and Friday.
Some items can be safely combined in mailing but it is difficult to estimate combined postage. If a postage is over paid, I will refund the difference through Payapl. Please email me for any questions on combined postage and cost.
Refunds and Exchanges
Due to the nature of vintage items and hand crafted items,all sales are final (I do not offer refunds, credits or exchanges). I describe all items, through both photos and description, as accurately as possible. If you have any questions about a particular item, please make sure to contact me prior to purchase.
Any refunds are for items purchased and postage is not refunded.
Once an order is given to the shipping carrier, the package then becomes the carrier's responsibility and Tuscan Roseis no longer liable.
Please know that I pack all of my items very carefully to ensure they arrive safely.
Additional Policies and FAQs
visit my blog at www.ramblingrose.typepad.com
Last Updated November 1, 2012