Announcement
Please order early...! Wine & Dine Nov 2023
Order EARLY as I am taking LIMITED orders this year...!!!!
PLEASE READ the FULL Description before purchasing .
If you have any questions....PLEASE ask...!!!!
Items
Featured items
All Items
Reviews
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V on May 24, 2023
5 out of 5 starsSo cute love all of the detail! So perfect for my daughter to wear to Disney ❤️
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Nicole on May 10, 2023
5 out of 5 starsBeautiful cape!!! Excellent quality and love the big bow and unique fabric. Also the order arrived well before my trip :) Thanks so much
About TutuFactoryUSA
THE TUTU FACTORY® A Fabulously Fun Collection of Running Costumes, Cosplay & Custom Tutus
Shop members
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Teri B
Owner, Designer, Creator
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:
INFORMATION I COLLECT
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.
WHY I NEED YOUR INFO & HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
*as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
INFORMATION SHARING & DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* ETSY: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* SERVICE PROVIDERS: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*BUSINESS TRANSFERS: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* COMPLIANCE with LAW: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.
DATA RETENTION:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. If transferring personal information outside of Europe, how the transfer will be handled
TRANSFERS of PERSONAL INFO OUTSIDE the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
HOW TO CONTACT ME
For purposes of EU data protection law, I, Teri Holland, am the data controller of your personal information. If you have any questions or concerns, you may contact me at TeriHolland [!at] earthlink.net. Alternately, you may mail me at:
Teri Holland
5428 Parker Branch Rd
Franklin, TN 37064
USA
More information
Frequently asked questions
SIGNATURE REQUIRED . USPS PRIORITY & EXPRESS
AVOID MAIL THEFT
Prior to shipping I will message you
Please respond:
SHIP "WITH" SIGNATURE REQUIRED
SHIP "WITHOUT" SIGNATURE REQUIRED
*if you do NOT reply with 24hrs I will ship SIGNATURE REQUIRED*
PLEASE NOTE: If you choose to NOT have your package shipped Signature Required, & your package is lost, stolen or misplaced, I can not be held responsible
ALSO NOTE: I will not be responsible for packages that are delivered late & or returned to me because you neglected to have them redelivered or picked up at the Post Office. It is your responsibility & I will NOT accept the return or issue any refunds for returned packages.
You will be notified if a package is returned to me & I will need to collect any shipping fees for redelivery
CUSTOM ORDERS
I am always happy to take Custom Orders.
Please message me with any questions you may have regarding a Custom Order.
SIZING
Sizing does vary from Style to Style, so please review the measurements that are stated in each individual listing before you place your order.
Measurements can be found in the Description which can be found by scrolling down the listing page.
If you have any doubts about what size to choose-
Please message me your Actual "HIP MEASUREMENT" in inches and I will be happy to help you
Please be sure and check all measurements (with a measuring tape) before you place your order as there are absolutely No Returns or Exchanges on any Custom Outfits.
CARE
TUTUS & DRESSES
Please remove any Pins, Clips or Corsages before cleaning.
Non-Embellished Tutus: Hand Wash Warm . Lay Flat or Hang to Dry.
Embellished Tutus: Spot Clean Warm . Lay Flat or Hang to Dry.
TOPS, CAPES & CORSETS
Please remove any Pins, Clips or Corsages before cleaning.
Non-Embellished Top: Hand/Machine Wash Delicate Warm-Lay Flat to Dry.
Embellished Tutus: Hand Wash Warm . Lay Flat to Dry.
GIFT WRAPPING
I do not offer Gift Wrapping at this time.
WHOLESALE
I am not a Wholesaler, so I do not offer Wholesale Pricing.