TwirlyTrinkets

TWIRLY TRINKETS

Waterlooville, United Kingdom · 18152 Sales

TwirlyTrinkets

TWIRLY TRINKETS

Waterlooville, United Kingdom 18152 Sales On Etsy since 2011

5 out of 5 stars
(4903)
Shop owner

Penny Lee

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Note from shop owner Hi, I'm afraid my shop will be on holiday settings for around 24 hours as I need some time to make up some extension chains and do some major anti-tarnishing sessions (oh joy!), but I'll be back just as soon as I can and if you'd please be patient with me, I'd really appreciate it!

Many thanks,
Penny :)
Twirly Trinkets

Note from shop owner

Last updated on Sep 27, 2016

Hi, I'm afraid my shop will be on holiday settings for around 24 hours as I need some time to make up some extension chains and do some major anti-tarnishing sessions (oh joy!), but I'll be back just as soon as I can and if you'd please be patient with me, I'd really appreciate it!

Many thanks,
Penny :)
Twirly Trinkets

Penny Lee

Contact shop owner

Penny Lee

Reviews

Average item review
5 out of 5 stars
(4903)
kelsey young

kelsey young on Sep 27, 2016

5 out of 5 stars

Wonderful, wonderful seller with excellent customer service! Item arrived very quickly and in perfect condition. Item looks like photo, and is very well made. Thank you so much! (:

View all 4903 reviews

About

How it all began!

My crafty background is actually in polymer clay - I was the first person to create the clay polo's, loveheart sweets, lego etc. (sorry if that sounds like boasting, it's not supposed to although I am a little bit proud of that ;-))! Sadly, as with most things, other people took on the idea so after a time, I needed to find something else.

Oh my word, I tried virtually everything... card making, wire work, beading, Pandora style bracelets - in fact, if you saw my craft room here, you'd be rather shocked at the unfinished projects (and rather a lot of complete failures, but you have to try these things and ignore the money you've wasted on them *gulp*!).

I then stumbled upon chokers and these have been the making of me - I think all of us have a crafty talent somewhere inside us, but it's sometimes hard to discover it.

Possibly my best creation in the choker line has been the 'with chain' style, alas, this design has been copied on many sites too, but I'm told I should be flattered (I'm still waiting for that feeling ;-))!

I don't know what the future holds (that was an obvious thing to say!), but I will continue with chokers for the time being until my twirly self wants to 'play' with something new!!!

Penny :)

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Shop members
  • Penny Lee

    Owner

    I don't know what to say! I'm a mother working from home and I'm rather in love with chokers so I'm lucky to be able to have crafting time and run the house (although the house does rather take a back seat ;-))! Penny :)

Shop policies

Last updated on March 18, 2016
It's hard to know quite what to put here! I'll just mention that I take a lot of pride in making my jewellery and everything gets the 'window test'... yes, I really do go to a window for the best light to check that the end clamps of chokers match up, the coils on the earrings are the same length and the charms are hand picked to be exactly as you would expect them (you'd be amazed if you knew how many items get the 'bin treatment'... it's quite sad ;-))!

ALL metal items used are treated against tarnishing (this is a big deal if you want your choker to last without having to seal it in an airtight bag when not in use) and my crafting area is kept as dust/hair free as physically possible too!

I'd also mention that the extension chains are hand-cut by me from thicker chain than the 'norm.' so if you want to alter the length of it/them, that's doable as well!

Customer service and satisfaction are extremely important to me too. You will get a personal confirmation of your order and also a dispatch note so that you know exactly what is going on.

Erm... if I think of anything else to add, I will do!

Thank you for looking :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Please would you get in touch and let me know about any alterations to your purchases as soon as possible? I have a habit of starting on crafting straight away... any excuse to avoid the housework for a little bit longer ;-)!
Shipping
I endeavour to send out items the same day (whenever possible) that they have been paid for and use standard Airmail for overseas parcels. If you wish to change the method I send your purchase/s, please could you let me know before you purchase so that I can get the new shipping cost before you make any commitment? I'm not one for making money out of the shipping charge, so be rest assured that I would never attempt to bump up the price... in fact, I'm quite the opposite and have the habit of refunding if one has paid too much ;-)!!

DELIVERY TIMESCALES - UK & Airmail shipping prices are charged AT COST and are not inflated, neither do I charge for packing materials or indeed anything else. I dispatch very quickly, but the postal service can be annoyingly slow and I tend to suggest:-

UK = 1-3 DAYS
EUROPE = 5-10 DAYS
WORLDWIDE = 8-30 DAYS and there is no tracking facility (I'm sorry).
Refunds and Exchanges
I accept returns and would request that you send the item back as you received it please, preferably within 14 days of receipt. It is also helpful if you let me know that you are returning your package so that I look out for it (whilst I love a good mystery... sometimes my half a brain cell can't cope with working out where things came from ;-)!).
Additional policies and FAQs
PLEASE PLEASE PLEASE make sure you've measured your neck for a choker and that your address details on your Etsy Account are correct - I've been getting a lot of returns due to these two issues of which, could have been avoided, thank you!


I LOVE making customised items and of course, adore larger orders (don't we all?!!!). I can offer combined shipping rate at virtual cost, so please, please just ask me anything (within reason!). Many thanks :).