TwirlyWorld

Twirly World

Chaska, Minnesota · 7 Sales

TwirlyWorld

Twirly World

Chaska, Minnesota 7 Sales On Etsy since 2011

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Elizabeth Grenz

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Elizabeth Grenz

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Shop policies

Last updated on May 1, 2012
Welcome to Twirly World!

I am a hybrid working (online college teaching)/stay-at-home mom who enjoys the whimsy my world has to offer. I began crafting baby items as gifts for friends and family, but after the number of orders soared, I realized that everyone needs a bit of whimsy in their life--something twirly, something fuzzy, something fun! I'd love to share this with you!

While I enjoy many different crafts, I have been focusing on felted wool and natural (usually wood) materials for the shop. Every item I make is something I like and would want. I put a lot of myself, as well as time and effort, into my work. Hopefully you will find something you connect with in my shop!

All items are made or assembled in my smoke-free home, and while we love our animal babies dearly (a beagle and a small munsterlander), they are free spirits, preferring to hunt and live together in my husband's shop, rather than under my sewing machine! (A.K.A. my crafts haven't been in contact with pets.)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept payments through PayPal. You do not have to have a PayPal account for your payment to be processed through PayPal, and you are not charged any fees. All you need is a valid credit card.

If you choose to have PayPal process your payment as an e-check, please know that it will take 3 - 5 days before your payment clears. Your items will not be sent until payment has cleared.
Shipping
~ SHIPPING ~
Packages are shipped out on Monday - Friday (except for postal holidays).

Once your order has been received, I will send you an e-mail to confirm the order and the mailing address. Finished pieces are shipped by USPS within 3 business days of cleared payment.

~ GIVING A GIFT? ~
If the item you are purchasing is a gift for someone else and you would like it sent directly to them, please let me know in the Note to Seller section during checkout. Include the recipient's name and address. A gift message/note can also be sent with your item.

~ SHIPPING & HANDLING ~
I do not try to make money off of my shipping charges. I have carefully weighed samples of each product I sell to ensure accurate shipping fees.

~ FASTER SHIPPING METHODS & INSURANCE ~
If you would like to upgrade to a faster shipping method or add insurance to your order, please contact me for an updated shipping estimate/invoice.

~ INTERNATIONAL SHIPPING ~
As a buyer you are solely responsible for all customs fees, taxes, or duties on your order. Please check with your local customs agency for their rules.

Shipping times for international orders vary. Most packages should arrive within 2-4 weeks, but can take longer. I cannot track international orders, but I do insure my packages. Please contact me if your order takes an unexpectedly long time. Insurance claims can be filed for items that do not arrive within 45 days.

~ PACKAGING ~
In general, I use new packaging materials (rigid mailers, bubble mailers, tissue paper, etc.), but I do try to reuse materials if possible (boxes, bubble wrap, air pouches, etc.). If you do not want reused packaging materials used for your order, please leave me a message in the Notes to Seller section during checkout letting me know.
Refunds and Exchanges
~ RETURNS ~
An item can be returned within 10 days of the order date if it is not damaged or soiled. The original shipping charge is not refundable. You must first contact me for authorization prior to any return. You are responsible for the return postage.
Additional policies and FAQs
~ CUSTOM ORDERS ~
I am open to taking custom orders. Please contact me with questions.