TwistedSilverDesign

Handmade Bridal Jewelry, Gemstone and Freshwater Pearl

Toronto, Canada · 1485 Sales

TwistedSilverDesign

Handmade Bridal Jewelry, Gemstone and Freshwater Pearl

Toronto, Canada 1485 Sales On Etsy since 2010

5 out of 5 stars
(281)
Shop owner

Yuen Wong

Contact

Announcement   ♥ ♥Welcome to Twisted Silver Design♥ ♥
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***IMPORTANT ANNOUNCEMENT***
Shop will be closed from now till August 1, 2016. Any orders placed during this time will be shipped on/after August 2 from Toronto, Canada.
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Unique handmade jewelry. In my store you will find most pieces are modern but yet timeless. They are all make from the finest materials, gemstones and freshwater pearls. For a little special touch, custom initial charms/tags are available to personalize to your jewelry or gift. Custom orders are always welcome.
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Be sure to join my Facebook to get first hand on the newest designs. http://www.facebook.com/pages/Twisted-Silver-Design/165003596875477?ref=hl
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Please see Store Polices for details. http://www.etsy.com/shop/TwistedSilverDesign/policy

Customers are responsible for their home countries' duties and taxes.
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Thank you for visiting Twisted Silver Design.

Announcement
Last updated on Jul 21, 2016

♥ ♥Welcome to Twisted Silver Design♥ ♥
``````````````````````````````````````````````````````````````````````````````````````````
***IMPORTANT ANNOUNCEMENT***
Shop will be closed from now till August 1, 2016. Any orders placed during this time will be shipped on/after August 2 from Toronto, Canada.
``````````````````````````````````````````````````````````````````````````````````````````
Unique handmade jewelry. In my store you will find most pieces are modern but yet timeless. They are all make from the finest materials, gemstones and freshwater pearls. For a little special touch, custom initial charms/tags are available to personalize to your jewelry or gift. Custom orders are always welcome.
``````````````````````````````````````````````````````````````````````````````````````````
Be sure to join my Facebook to get first hand on the newest designs. http://www.facebook.com/pages/Twisted-Silver-Design/165003596875477?ref=hl
``````````````````````````````````````````````````````````````````````````````````````````
Please see Store Polices for details. http://www.etsy.com/shop/TwistedSilverDesign/policy

Customers are responsible for their home countries' duties and taxes.
``````````````````````````````````````````````````````````````````````````````````````````
Thank you for visiting Twisted Silver Design.

Yuen Wong

Contact shop owner

Yuen Wong

View all 407 items

Reviews

Average item review
5 out of 5 stars
(281)
pufferfish

pufferfish on Jul 17, 2016

5 out of 5 stars

Necklace and earrings are lovely - and perfect for my sister's wedding. Yuen was wonderful to work with. I procrastinated on placing my order but with expedited shipping she got my delivery to me with plenty of time to spare, and she kept me informed every step of the way. I would order from Yuen again without hesitation.

View all 281 reviews

Updates

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5-10% off discount on your next order!!!!
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View all 32 updates

Shop policies

Last updated on July 21, 2016
Welcome to Twisted Silver Design.

My design is inspired by the desire for beautiful and simple jewelry with comfort and feminine. Pieces that are great for everyday wear and still special enough to wear for a special occasion. All my designs are handmade from finest materials and gemstones.

♥Packaging♥
Individual orders will be deliver in a beautiful jewelry pouches with Twisted Silver Design logo.
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In order to reduce our carbon footprint, any purchase of more than one item will be packaged in a single box, unless otherwise stated at the time of check out. Please let me know if your purchase is intended as a gift and that you would prefer not to include a receipt.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is accepted via PayPal.
Shipping
Store will be closed from NOW-AUGUST 1, 2016.
All orders placed at this time will be shipped on/after August 2, 2016.

All orders will be shipped via Canada Post "First Class Class" unless upgrade shipping is required.

Please must sure shipping address is correct.

Canada Orders:
Ontario: 5-15 business days
Outside of Ontario: 15-30 business days

INTERNATIONAL Orders to USA
Shipping normally takes about 15-25 business days depending on destination.

AUSTRALIA, NEW ZEALAND, EUROPE and ASIA Orders:
Shipping normally takes about 125-35 business days to delivery.

Express Shipping via DHL is available upon request.

*** Shipping fee does not cover any countries' duties and taxes.***

Delivery date cannot be guaranteed. It is only an estimate date given by the Canada Post. There could be additional delay to custom, holidays, and your location within your own country.

{{{Unclaimed Packages}}}

The buyers are responsible to collect the packages or arrange redelivery from their local post once a delivery attempt notice are left for them. I can be held responsible for any UNCLAIMED or missing packages. If the buyers fail to collect their packages within required days (normally 30 days), chances are the post office will return the packages back to me. Therefore, the buyers are responsible to pay additional postages and packing materials to have the packages resend.

Please contact me as soon as possible if you have a problem with your shipment.
Refunds and Exchanges
Items may be returned or exchange within 7 days of arrival, in the original, unused condition. You must first email me through Etsy to obtain a return or exchange authorization. Once the item is received, your refund will be processed to the same PayPal account used to make your purchase, or if it’s an exchange the new item will be shipped promptly. Customers will be responsible for the shipping fee for the new item.

Sorry, shipping fees are not refundable. In addition, no refunds or exchanges are provided for special or custom orders.

Repairs
I hope you'll never need a repair. However, should there be any repairs, I’m happy to repair your item free of charge and pay for the entire shipping costs for up to 30 days after purchase. After 30 days, customers will be responsible for the entire shipping charges.

Please note, as my supply changes frequently, some gemstones may not be available for repair, in that case I will make best attempt to find something similar. We will notify you if this is the case.
Additional policies and FAQs
Please do not hesitate to contact me if you have any questions.