Hair flower, jewelry box & shoe clip by TwoCatsAndAnOwl
TwoCatsAndAnOwl's Shop Policies
Welcome to my world
I accept Paypal only (which accepts all major credit cards, also without having a Paypal account.).
I ship worldwide with Priority Mail and tracking! The delivery time takes about 7 - 14 business days for most International orders. (Delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility 30-40 days, however, I will try my best to ensure all deliveries arrive on time.)
All orders are in protective packaging and with delivery confirmation/tracking
International customers are responsible for all fees, taxes, and duties associated with shipping to their countries.Keep in mind shipping charges do not include insurance for the items. I can additionally add this if you need it.
If an order is damaged or lost during shipment:
1st Contact the carrier that delivered your package
2nd Contact me and let me know what happened
I will be more than happy to help!
Refunds and Exchanges
I do my best to describe and photograph my items as accurately as possible, but If you are dissatisfied with your purchase for any reason, please contact me. You can return it within 7 days of the date it was received (in unused and undamaged condition) for a FULL refund minus the initial fees.
Please also let me know the reason for the return. I will refund the purchase price (not the shipping & handling). I'm sorry, but custom items are not refundable unless an error was made on my part.
!!! Refunds will not be issued until the original item is returned - no exceptions !!!
Additional Policies and FAQs
I am always happy to discuss custom orders! Please feel free to contact me with any questions or requests. PLEASE NOTE: All pieces are created by hand so no two items are identical.
Last Updated May 27, 2012