TwoChikkadees' Shop Policies
Welcome to Two Chikkadees!
Thanks for your interest in my shop! Please make sure that you visit the homepage of my shop to see the current production time before you purchase. I do have a rush order available if you need something before my current production time.
I ship via USPS priority mail. From Oklahoma, it usually takes 2 days, sometimes 3 days.
Refunds and Exchanges
Custom orders are non-refundable due to the fact that I cannot resell them. Custom orders consist of names, dates or any banner made in different colors than already in my shop.
If USPS delivers by the scheduled delivery date before your event, refunds are not accepted. This is simply to try to cut down on people using the product for an event and returning it after for a refund.
If returned, the package must be UNOPENED. Simply write "return to sender" on unopened package and drop in a mail drop box or your own mailbox for free return shipping. Once I receive the package, I will refund your money. This make take upwards of one month.
Rush orders are not subject to refund.
My name is Kristin Richter and I am from Yukon, Oklahoma, home of Garth Brooks!
I started my business shortly after quitting my day job to be a stay-at-home mom after our second child was born at 30 weeks gestation. I never planned on being a SAHM, more or less a business owner, but I love every day creating handmade burlap banners for the best customers on Etsy!
If you have any questions, please don't hesitate to ask me. I look forward to working with you to create something very special for you.
Last Updated May 30, 2014