TwoCloudsJewelry

Delicate Jewelry Charm Necklaces Geo Necklaces

London, United Kingdom · 2151 Sales

TwoCloudsJewelry

Delicate Jewelry Charm Necklaces Geo Necklaces

London, United Kingdom 2151 Sales On Etsy since 2011

5 out of 5 stars
(374)
Shop owner

Anya

Contact

TwoCloudsJewelry is taking a short break

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Note from shop owner My shop will be closed for Summer Holiday.
If you need to contact me, you can reach me via Etsy convo and I'll get back to you within 24 hours.

All orders have been posted!

The shop will re-open on the 15th of August.

With best wishes,
Anya

Note from shop owner

Last updated on Jul 30, 2016

My shop will be closed for Summer Holiday.
If you need to contact me, you can reach me via Etsy convo and I'll get back to you within 24 hours.

All orders have been posted!

The shop will re-open on the 15th of August.

With best wishes,
Anya

Anya

Contact shop owner

Anya

Shop policies

Last updated on March 15, 2015
Two Clouds Jewelry has started few years ago as a collaboration between two sisters who live 3459 miles apart from each other. Anya in London, UK and Agata in NYC.The distance tough was making it hard so it is just Anya at the moment but she is consulting with her sister on a regular basis.
Anya has borrowed her Polish family name - Chmura- which means Cloud - to create the name for her shops.
Anya has a background of working in Advertising and Film Industry here is London UK and as well in USA.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is accepted via PayPal and Credit Card.

Please note: that payments via PayPal e-cheque can take up to a week to clear from the US and up to two weeks from the UK. However, the average is about 5 days.

Orders will be dispatched once payment has been confirmed from PayPal.
We will send the item to the Etsy address unless you ask us something different in message to the seller when checking out.

►Please do not leave any messages in Paypal- we won't see it!
Please write any requests/messages in the message to seller box during checkout on Etsy.
Shipping
Your order will be processed and shipped within 1-3 business days of payment.
Larger and custom orders will take more time. Please contact me to discuss current turn around time.

All orders are shipped via first class air mail service through the UK Royal Post Office
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DELIVERY TIMES:
Overseas customers:
- USA, Canada, Australia, New Zealand ► 6-15 working days
*Depending on customs. Sometimes, it may take up to 28 days*
- Europe ► 4 -10 working days.
- UK ► 1-6 working days
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Packages are personally delivered to the Post Office and all efforts are made for a safe and speedy delivery.However, please understand I CANNOT be responsible for lost, stolen, or damaged packages. Once they leave my hands, it is outside of my control.Please note that tracking is not included in the standard shipping costs. If you wish to have a tracking number please select it at the checkout.
★ To avoid lost / missing package I strongly suggest that a customer should select a tracking service to be sure that the package will arrive safe.★
Refunds and Exchanges
I generally do not refund or exchange items, but in certain circumstances will make exceptions.

I want to make sure that each and every buyer is happy with their purchase. If there is something wrong, please let me know right away.

Customs orders are non-returnable.
Additional policies and FAQs
★★ My pieces can last for good few years BUT sterling silver, gold or silver or gold plated jewelry does not do well in contact with water, perfumes, deodorants and very humid environment. I also advise keeping your jewellery in a safe storage.
ALSO Please note that my jewellery is super delicate and dainty and requires a degree of care on the part of the user ★★