Anonymous on Dec 21, 2012
I'm very happy with my purchase of this spoon. Such a unique and elegant utensil. Great work.
Anonymous on Dec 21, 2012
This knife is really beautiful. I love the shape and the pattern in the wood. Thank you!
Anonymous on Jul 16, 2012
i love the larch tasting spoon -- thank you!
We assume that you agree with the following policies when you make a purchase with us. Please take a look for yourself to avoid any confusion and to answer the many questions you may have.
Please contact us if you have any additional questions, we’d love to hear from you! Send us an email to hello [!at] tworibka.com.
Accepted payment methods
For buyers who are residing in the EU, we are happy to offer interbank transfers. Please send us a convo before making your purchase and we can arrange the details.
Your purchase will be shipped only after payment has been received. Please note that items will be placed back to the shop if payment has not been received or arranged within 48 hours.
INTERNATIONAL SHOPPERS - please email your location for a shipping quote.
**Do note that all purchases will be sent to the address stated in the Etsy order.**
We ship via Canada Post :Priority™ Next A.M., Xpresspost™ or Regular Parcel™. Parcel Post or Priority Mail -- whichever makes the most sense, based on the size, weight, and destination of shipment agreement.
Your purchases will be sent within 2-5 business days of receipt of payment, unless otherwise specified in product listings. We always do our best to pack all of our items with care so that they arrive safely to you. Your item should arrive between 1-7 days if you are in Canada or US. It may take longer for other destinations, depending on your proximity to Toronto, Canada.
We strive to offer the most affordable yet safe shipping options for our customers. Kindly note that tracking and insurance are not included. If you'd like tracking and insurance on your order, please contact us for shipping rates prior to making your purchase.
We are not responsible for lost or damaged items, taxes or customs fees. In cases where packages are returned to us, additional shipping costs will need to be paid by the buyer to re-ship the item.
Kindly note that we are not responsible for any shipping fees if an item returns as an unclaimed package. The returned item will be put up for sale in our shop again unless the buyer requests it to be reshipped at their own expense.
Also note that if you are an international customer, customs charges are the responsibility of the buyer, so please check with your customs office if you are concerned about possible tariffs.
We happily combine items for shipping or arrange local pick-up.
If you require rush delivery or need items to arrive by a specific date, please convo us at hello [!at] tworibka.com before placing your order to ensure availability.
Refunds and Exchanges
We make everything we sell ourselves, so we have a lot invested in quality control. Each item is unique and one-of-a-kind. We always do our best to present our items to the best – in terms of descriptions and photographs that accurately represent any given piece. Wood colours are particularly difficult to reproduce and appear differently on various monitors. Frankly, as you might expect, all the kitchen utensils we offer look much better in real life.
If for any reason you are not happy please let us know right away so we can work out a solution. Refund requests must be made within 3 days of receipt of your item. We are open for you to return the item in its original condition within 30 days and we'll exchange the item or refund your money. We can't however, refund shipping costs.
Additional policies and FAQs
We are also accepting custom orders and offer specialized services.
We can gift wrap any item you wish to send to a friend or family member. We do like to make items beautiful. Price: $5
Email gift certificates are available! Please send us the person's name and email address. They can shop on-line for just the perfect gift from our TwoRibka online store!
Personal notes are available free of charge for any of our products with or without the gift wrapping service or email gift certificate. Just email us the details and we will send a hand written note with your purchased product.
Last Updated April 27, 2012