TwoSistersOriginals

Our return policy varies, please read this entire section before making your purchase. Thank you!

Clothing/Hair/Accessory Items:
Standard clothing/accessory items are returnable for a refund or exchange. Refunds will be on purchase price only (plus tax where applicable), not including shipping. All items must be shipped back to me in original packaging and have no wear or tear. Defective items will only be exchanged if within the first thirty days of purchasing. No refunds/exchanges for normal wear and tear. **** I do not refund/exchange custom orders unless they are standard sizes that I currently sell, are defective, or are not the size you requested. If you requested certain lengths and/or widths or larger sizes, I cannot exchange or refund your purchase unless I did not meet those specifications. Please contact me if you have questions about this policy.

Notecards:
Any custom personalized cards or invitations cannot be exchanged or refunded unless there is a problem with the manufacturing of the cards or typos. Please read the card listings carefully for sizing and wording on the cards. Some cards contain Bible verses. Please be aware of this before purchasing and convo if you wish for that to be removed. Any cards that are not personalized are returnable for a refund or exchange. Refunds will be on purchase price only (plus tax where applicable), not including shipping. Cards must be shipped back in original packaging and have no wear or tear. Defective items will only be exchanged if within the first thirty days of purchasing. Please contact me before purchasing if you have additional questions regarding my return policy.

I accept Etsy gift cards and credit cards through Etsy and PayPal.

If this is your first time buying on Etsy, here's a link to how to get started:
https://www.etsy.com/help/article/34284153742

Texas residents must pay 8.25% sales tax on the product and shipping.

***To view our current production time before shipping, please reference our individual listings under the "Shipping & Policies" tab in each listing. It will be listed directly underneath the payment options information. We also update our "Shop Announcements" with that information, on our main shop home page.

All purchases are shipped via the US Post Office. Please check the individual listing to see our shipping time frame. We are creating custom orders and need time to work on all orders we receive. Your receipt will have a "ship by" date. We try our best to get your item out sooner than the "ship by" date, but send them out no later than that date. If you need your item shipped sooner, you need to contact us ASAP so we can see if that will be possible. Please contact us ASAP if you wish to expedite your shipping and we will be happy to do so with additional charges. Please try to convo us before your purchase so that we can include it in the listing, but if you don't, we can still make another listing for you with the additional shipping costs.

We try our best to accurately estimate shipping charges, but if there is a shipping overage we will refund any amount $1 or more via PayPal. Please convo if we get busy and forget!

We are not responsible for lost packages. If you are concerned about your package arriving, please contact us before you purchase and we can include USPS insurance with your shipping purchase. If a package does get lost in the mail, we will do our best to work with the post office to locate your package, but cannot guarantee it will be found. Thank you for understanding!

We currently do not offer our work for consignment or wholesale pricing for resale.

*******Please supervise your infant/child when wearing the neckties. *******
Due to the nature of the neckline, if pulled on or caught on something, the child could be strangled. Please use adult supervision with any items from Two Sisters Originals. I am not responsible for any accidents/deaths caused by neglect.

*******Please supervise your infant/child when wearing headbands. *******
If pulled on or caught on something, the child could be strangled. Please use adult supervision with any items from Two Sisters Originals. I am not responsible for any accidents/deaths caused by neglect.

Although I strive to create items with securely attached embellished items, they may contain small parts that could loosen or detach causing a choking hazard. Please use adult supervision with any embellished items from Two Sisters Originals. I am not responsible for any accidents/deaths caused by neglect.

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Please read the listings carefully! I must have sizes requested before I can process your order. Please look at each individual listing to see my shipping time frame. If you need something sooner, please convo before purchasing to see if I can accommodate your request. Thank you!
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Average Sizes (Most clothing items in our shop are based on these ranges.)
Size____________Weight_____________Height
Newborn_______up to 7 lbs___________up to 18"
0-3 mos_________7-12 lbs____________18"-23"
3-6 mos________12-17 lbs____________23"-27"
6-12 mos_______17-22 lbs____________27"-29"
12-18 mos______22-27 lbs____________29"-31"
18-24 mos______27-30 lbs____________31"-33"
2 yrs___________30-33 lbs____________33"-36"
3 yrs___________33-36 lbs____________36"-39"
4 yrs___________36-40 lbs____________39"-42"
5 yrs___________40-46 lbs____________42"-45"
6 yrs___________45-55 lbs____________45"-49"

*******Two Sisters Originals reserves the right to refuse service/products to anyone at any time for any reason. *******