TwoYoungzLabGrown

Privacy Policy – TwoYoungzLabGrown

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that we do not own or control, including Etsy. You can refer to Etsy’s Privacy Policy to learn more about their practices.

1. Information We Collect
To fulfil your order, you must provide us with certain personal information (which you authorized Etsy to provide), such as your name, email address, postal address, phone number (if applicable), payment information (processed securely by Etsy or PayPal), and the details of the product you’re ordering. You may also provide additional information for a custom order if you contact us directly.

2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

To provide our services, such as processing your order, providing customer support, or resolving disputes

When you’ve given your affirmative consent (which you may revoke at any time)

To comply with legal or tax obligations

For our legitimate interests, such as improving our services, provided those interests are not overridden by your rights

3. Information Sharing and Disclosure
We only share your personal information for limited reasons and in limited circumstances:

With Etsy, to comply with our seller obligations and Etsy’s Terms of Use

With service providers (e.g. shipping companies) to deliver your order

If required by law, legal process, or to enforce our agreements

In the event of a business transfer (e.g. merger or acquisition), only to the extent permitted by law

We do not sell or misuse your data.

4. Data Retention
We retain your personal information only for as long as necessary to:

Provide our services

Comply with legal and tax obligations

Resolve disputes and enforce our agreements

We generally keep your data for 4 years.

5. Transfers of Personal Information Outside the EU
We may store and process your information using third-party services located outside of the EU (such as secure cloud hosting). When doing so, we rely on lawful transfer mechanisms like Privacy Shield certification to ensure your data is protected.

6. Your Rights
If you reside in the EU or other jurisdictions with data protection laws, you have the right to:

Access and receive a copy of your personal data

Request corrections, restrictions, or deletion of your data (unless legally required to retain it)

Object to our processing of your data, including for marketing purposes

File a complaint with your local data protection authority if you have concerns about our practices

7. Contact Information
For data protection purposes, we are the data controllers of your personal information. You may contact us at:

Email: support@twoyoungz.com
Business Owner: Pinkal Goyani
Address:
130, Tejendra Park Society
Khodiyar Nagar Road, Varachha
Surat, Gujarat 395008
India