UOLHKscalefurniture

Wood Carved Doll House Furniture

Hong Kong On Etsy since 2013

3,866 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

UOLHKscalefurniture

Wood Carved Doll House Furniture

Hong Kong | 3,866 Sales

UOLHKscalefurniture is taking a short break

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Note from shop owner Due COVID-19 cases rise in Hong Kong over one hundred each day. Hong Kong government employees starting work from home. So we close the shop work from home for a while to fight together with government with the virus.
20-Jul-2020

Note from shop owner

Last updated on Jul 25, 2020

Due COVID-19 cases rise in Hong Kong over one hundred each day. Hong Kong government employees starting work from home. So we close the shop work from home for a while to fight together with government with the virus.
20-Jul-2020

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Contact shop owner

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Reviews

Average item review
5 out of 5 stars
(1645)
See reviews that mention:
quality 290 shipping 409 customer service 163

About UOLHKscalefurniture

Sales 3,866
On Etsy since 2013

About us

My company established in Hong Kong since 2005. At the beginning, My company liaised with furniture factory and exporting furniture to worldwide.

Before we making a life size furniture to customers, we will do the miniature size sample for customer firstly. When customer received the miniature sample, then let us know if item had any problem, or just confirm order to make a life size furniture.

As feedback from my customers that they really loved the miniature product from our company, so I have changed my business from life size furniture to miniature furniture.

We make 1:6 Scale, 1:12 Scale,1:24 Scale,1:48 Scale miniature furniture.

OUR ITEMS ARE REGISTERED COPYRIGHT . DESIGNED IN HONG KONG.

Around the web

Shop members

  • Vanessa

    Owner, Designer

    We are running business in Hong Kong, the daily process of our shop.

  • Quito

    Photographer

    Quito takes photos for items and website management.

  • Kaling

    Packaging Colleague

    Kaling is a mild mental retardation girl. She help us pack items ship to customers. She is sweet girl ,we all love her .

  • Ken

    Warehouse Keeper

    Ken is in charge warehouse management and packing items then take your order to post office every day.

  • DD

    Customer Service

    DD is our designer who in charge to develop new miniature line . If you have any good idea for miniature furniture , Please don't hesitate give us suggestion.

  • Abby

    Customer Service

    Abby is our best customer service to help you. If you have any question or problem please feel free to contact us. We will do our best to help you.

Production partners

  • Hong Kong Yun Fong Industrial

    Hong Kong

    A factory making life size furniture and also making miniature furniture for doll house too.

Shop policies

Last updated on April 18, 2020
We provide wood carved and very detail dollhouse miniature items.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our pictures had been adjusted by professional equipment and since it’s taken in the indoor environment. We have to inform you that there is a kind of difference between the real color and it is shown on the monitor. (This case is regular appeared on shopping online). And our products are handmade. Therefore, the appearance may have some marks during the work processing. It is not flawless and products are not guaranteed 100% exactly the same as the same photos. But we will do our best because we all like miniature. Please be considered before you buy. If you have highly requirements please be kindly cautious of the problem. Thank you!
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1. Please make sure your shipping address is correct before you order.
We normally will post item(s) within 24 hours after receiving cleared payment. If you want to revise the order please contact us asap.

2.100 % Satisfaction Guaranteed. If in any circumstances that you are not satisfied with our products (broken or have something wrong) please send them back to us within 14 days after receiving the items. and we will exchange a new one to you or refund. Please note that returned merchandise should be in a reasonable condition.

Premeditated damage of our product is not under circumstance of compensation policy

*** Return postage will be pay by buyer ***
*** If you received the item was broken, please contact us first ****

3.Purchased wrong item

If you purchased the wrong item. please contact us first after you received the item within 7 days. and please return the item with original packing to us. buyer pays both ways of shipping cost. we will charge you 15% is handling fee ( refund 75% goods net price to you). shipping cost can not refund.


4.Undeliverable package


When we received orders returned to us with an incorrect address, failed delivery attempts or refused by the recipient, we contact the customer to clarify delivery information or reasons for refusal. Depending on the situation, we may issue a refund or reship.

Reship:
If the customer wants the order to be reshipped, we will resend the products charging 15% of the product price/total order amount as shipping charge.

Refund:
A 15% restocking fee of the total product price will be charged on returns of undeliverable or unclaimed orders and it would be deducted before issuing the refund. We are sorry that a refund would not be possible if the parcel is not returned to us by the customs department.


5. We only ship to your registered address on PayPal after received your full payment, Please make sure your shipping Address is Correct, please make sure the recipient and the address is 100% correct, we are not responsible any wrong address.


If the package was returned due to refusal to pay import tax for shipment by the buyer or unsuccessful delivery we will charge you the both ways shipping cost and 15% handling fee

Feel free to contact us with any questions. we'd like to solve it for you within 14 days from the date you have received the product.
Payment
***International Buyers--Please Note*****
Import duties, taxes, and local charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Shipping
Shipping and Delivery

***Order value over US$99, please leave your phone number in the shipping details. It will increase the possibility of receiving the parcel in time.***

1. Please make sure your shipping address is correct before you order.
We normally will post item(s) within 48 hours after receiving cleared payment. If you want to revise the order please contact us asap.

2. We ship the item(s) worldwide. So you may shop for yourself or send Gifts to your overseas friends and relatives.

3. The item will be posted to you within one working day after the payment is cleared. Items will be shipped via Hong Kong Post Office International Airmail Service. Tracking Number will be provided for those who pay for insurance you could track your item in Hong Kong Post web site at

www.hongkongpost.com

(Please be noticed that there are usually considerable postal delays if there are public holidays at your end, so please take this into consideration! and wait for your items with the patient.)


4. We regret that we do not ship to APO, FPO, BFPO or any military addresses.


5. Please allow 7-25 days (depends on where you are) for delivery. because all items will be shipped from Asia(Hong Kong)

**Ship to USA and UK normally will receive the item within 14 working days after posting**

***Shipping time ultimately depends on the courier service company, We are not responsible for any delays or other issues that are the responsibility for the shipping service. We only can control handing time. but we can’t control the shipping time. Thank you for your understanding.***


It normally takes 20 days for the item to arrive in European countries, buy some time if customs delay or if you are located in a remote area, it may take 25-30 days to arrive in other European countries. Please DON"T WORRY if it is within 20 days after the shipment. If you have any questions, please contact us. We always here to help you.
Additional policies and FAQs
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