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uBerDecals' Shop Announcement

We start with Made In The USA Quality Vinyl to make Wall Decals with Canadian Talent and German Quality. Which Leads to uBer Decals. http://www.uBerDecals.ca

uBerDecals' Shop Policies

Welcome

Welcome to uBer Decals, home of the best wall decal designs in the world. We pride ourselves on providing the highest quality product at an affordable price. Customer satisfaction is our number one priority.

Shipping

We ship our parcels from Vancouver, BC, Canada. We bring our parcels to the USA and ship from Blaine, WA.

USA Orders are shipped via USPS Priority Mail, 2 - 3 Days

USPS Priority Express for $35, 1 - 2 Days, please contact us if you would like this upgrade.

Canadian Orders are shipped via Canada Post Expedited Parcel 2-7 Days

International Orders are shipped via USPS First Class International | 1-2 Weeks
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- IMPORTANT INFORMATION -
- INTERNATIONAL CUSTOMERS READ BELOW -

All international orders outside North America are subject to their own countries border import charges/taxes. We are not responsible for any import, duty, vat, or tax charges that may occur when you import your item into your home country.
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USPS tracking information isn't always reliable and may only get updated once the parcel is delivered. If your decal is lost in the mail or does not arrive within 15 business days since the order please contact us and we will have a new decal sent out, free of charge.

Refunds and Exchanges

If you are not 100% satisfied with your purchase, please return the item in its original condition (unused) within 15 days of delivery of your shipment. Please note that we cannot accept the returns of used items, custom designs/sizes or items returned more than 15 days past delivery, shipping cost is not refundable and buyers are responsible for the return shipping fees.

If a order is refunded for whatever reason only the price of the decal is refunded. Shipping is a service and this is not refunded to the customer in any case. If a decal is returned due to customer error ( ie. chose wrong color or size ) there is a 35% restocking fee subtracted from the total return price.

Additional Policies and FAQs

We have a 100% satisfaction guarantee. If you have any issues at all with the product please contact us and we will have the issue resolved immediately. Please do not leave bad feedback in hopes to get the situation dealt with, ask for help first. Give us a chance to deal with the situation appropriately and then leave your feedback for the transaction.

Decals are meant to adhere to smooth surfaces and not textured walls or surfaces. We cannot guarantee installation and adhesion to a textured wall or surface. If applied to a textured surface, warranty is void. This means no refunds/exchanges for failed installation on a textured surface.

Last Updated August 4, 2015