UglyDucklingLex

The Ugly Duckling Antiques

Lexington-Fayette, Kentucky | 55 Sales

UglyDucklingLex

The Ugly Duckling Antiques

Lexington-Fayette, Kentucky 55 Sales On Etsy since 2014

5 out of 5 stars
(20)
Wesley And Maverick

Contact shop owner

Wesley And Maverick

Reviews

Average item review
5 out of 5 stars
(20)
See reviews that mention:
quality 2 shipping 8 customer service 4
View all 20 reviews

Shop policies

Last updated on April 4, 2015

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Shipping often takes a toll on precious vintage items and returns are expensive. We want to avoid them at all costs! Of course, we also want you to be happy so if you're not, please contact us right away so we can work towards a solution.

The items we sell are vintage and often have signs of wear. We are careful to photograph and describe any remarkable damage and encourage you to zoom into all photos for a thorough inspection before purchasing. Shipping damages must be reported to the carrier within 24 hours of receipt and you must provide photographs of the item and packaging as well as have the item available for the carrier's inspection for an insurance claim.
Shipping
We strive to ship everything within 1-3 days of receiving payment, larger item or furniture would take a little longer, 3-5 days.

Most of our items are not so easily replaced and we take great care to package securely. We try to think "green" whenever we can and love to recycle clean packing materials when possible. We hope you'll appreciate the ugly packaging for what it represents!

Please open your packages immediately. Most carriers have strict time limits for filing damage claims and I can not honor claims made outside of the carrier's policies.

Smaller items will be shipped USPS Priority, UPS or Federal Express. I am happy to ship on your Fedex or UPS account, but you must also buy insurance for the value of the item(s). In some cases a packaging fee will be added, but only if I incur those costs.

Furniture or large item will be packaged professionally, please convo us to get shipping and packaging cost. Furniture or items that are too large or too heavy would have to be freight shipped.

The shipping prices I quote are based on delivery within the continental US (lower 48). Small items that can go via USPS can be shipped to Alaska and Hawaii at no additional charge but unfortunately if you live in one of these places you know that shipping on larger items can be pretty expensive. Call me for a custom quote and I'll do whatever I can to be frugal for you.

Insurance is included on all items being shipped. In the event that something gets damaged, the buyer will have to file a claim against the insurance, including photographing the box and item and making them available for inspection by the carrier. I will help however I can.

Alternative shipping options are available. International shipping is available on most small items - just ask and we'll get you a quote. Canadian buyers pay about 25% more in shipping fees on the average. Other countries start at 50% more and up.

All items available for pick up locally.
Additional policies and FAQs
We try our best to have accurate descriptions. Ask questions regarding anything of each listing, we will reply to the best of our knowledge as promptly as possible. Please inspect the photos carefully as I do consider them the main component of this listing.

Prices on certain items have a little wiggle room, so don't be afraid to convo us.