We want you to love your item, but if it's something we can't fix, we'll gladly refund your purchase.

Contact us if your not happy with your item. We will try our best to figure out a suitable solution.

All major credit cards are accepted.

I also accept cash with local pick up to avoid shipping charges. Click "OTHER" as payment and USE COUPON CODE "PICKUP" to avoid shipping charges.

Each item is made to order. If you need an item RUSHED, please let me know before ordering.

After we ship your item, we cannot be held responsible for lost, misdirected, or delayed shipments. Please consider upgraded shipping options if you need your item by a certain date. Contact us for details.

BROKEN ITEM:

If your item arrives broken, please be careful with the broken pieces.
Pyrex shatters into millions of tiny shards.
Please take a few pictures of the box, contents and any unusual damaged areas. Include your name and order # when emailing them.
Send them to UNCORKDART2 [!at] gmail.com

We know it wasn't your fault the delivery service didn't handle your item with care, so we will handle the insurance claim as well as send you a replacement item right away !


Please notice the SHIPPING DATE on your ETSY receipt. This is the date we follow as a shipping date. If you need your item earlier, just let me know.
Items are made in the order they are received. This includes all local, and craft show orders.

We appreciate each and every customer.

We are over joyed you have chosen us to create your one of a kind gift. We take pride in knowing our handmade items are in over 5000 homes all over the world.

We want you to be 100% satisfied with your item.
If your not happy, we're not happy ! We understand you work hard for your money and when purchasing an item, you expect it to be perfect.
If you don't LOVE your item, please let us know! Give us a chance to makes things perfect.

We're human, we do make mistakes. (sometimes) ;)



Why choose sandblasting for your Crystal or Glass?

Sandblast Etching (Sand Carving)

Sandblasting is a general term used to describe the act of propelling very fine bits of aluminum Oxide or Silicon Carbide at a high air pressure to etch the surface of crystal or glass.

To etch the crystal or glass, the abrasive is blasted onto the crystal surface lightly to cut your text or logo right into the crystal or glass. The depth of the etch in sandblast is deeper and more noticeable than laser with a richer, and much more dimensional presentation.

Sandblasting gives the best and sharpest cut to glass or crystal.

The sandblasting is done by hand in a sandblasting cabinet, making each piece a true work of art.