UndeadTrash

one-half hillbilly and one-half punk

Pennsylvania, United States · 413 Sales

UndeadTrash

one-half hillbilly and one-half punk

Pennsylvania, United States 413 Sales On Etsy since 2009

4.5 out of 5 stars
(183)
Shop owner

jenny lou

Contact

Announcement   Welcome to Undead Trash. If you like what you see we could probably be friends. Everything in my shop is something I have found and fallen in love with... or at least appreciated. Sometimes I find something I hate too much to let exist, so I alter it.

Announcement
Last updated on Oct 6, 2015

Welcome to Undead Trash. If you like what you see we could probably be friends. Everything in my shop is something I have found and fallen in love with... or at least appreciated. Sometimes I find something I hate too much to let exist, so I alter it.

jenny lou

Contact shop owner

jenny lou

Items

No items listed at this time

Reviews

Average item review
4.5 out of 5 stars
(183)
brittney sinn

brittney sinn on Apr 27, 2016

1 out of 5 stars

I order 50 baby jar bottles for a project for a baby shower I'm helping with for a friend. Was very excited when I saw they were sitting on my front porch when I got home after work. I opened the box and there wasn't really anything supporting my glass baby jars. The packaging was horrible, glass was everywhere from a couple of the jars that broke due to poor packaging. I had to dig threw my baby jars to pick off the glass that was stuck to the glue of the jars. I messaged the seller I bought it from and explained what happened and sent a picture of the broken jars. She replied and said she was sorry and would give me a refund and asked me how much. I told her how much and She had a fit about it and made stuff up that never happened! I wouldn't recommend buy anything from this seller. Poor service, bad management& etc!

jenny lou

jenny lou responded on Apr 28, 2016

I truly am sorry that 2 of the jars broke & that you aren’t happy with the service you received. You demanded a refund of 5x the value of the jars, insisting that you’re entitled to extra compensation because you had to go to the trouble of sending a convo. When I replied that that wasn’t reasonable, you threatened me with negative feedback. I offered to refund what you paid for the jars. You followed through with your threat, giving me the first 1 star feedback in the 7 years I’ve been selling on Etsy. So, here we are. Since this is the second report of broken glass (although, I’ve sold dozens of boxes of jars without incident) it is clear that several layers of bubble wrap aren’t sufficient; I’ve changed the way I package them. Thanks for your feedback!

Carty Nugent

Carty Nugent on Apr 16, 2016

3 out of 5 stars

My jars came in 3 days, however a few jars broke inside and little pieces of glass were everywhere. I had to rewash/ rinse all the jars. Got little cuts on hands from all the glass. Feel their should of been better packing than a sheet of paper wrapped around jars. paid $18.00 for shipping and handling

jenny lou

jenny lou responded on Apr 16, 2016

Hey Carty! I'm glad your package arrived quickly. I'm sorry that some jars broke. I've never had a shipping issue in the 7 years I've been selling on Etsy, to include boxes of jars just like yours. The jars were packed in several layers of bubble wrap designed for moving, not paper. I'm sorry you had this experience, but lying about how the jars were wrapped is low. It cost me $16.35 plus $2.50 bus fare to mail your package, so I'm not making anything off of shipping. I wish you'd contacted me. We could have worked something out.

View all 183 reviews

About

Welcome to Undead Trash

If you like what you see we could probably be friends. Everything in my shop is something I have found and fallen in love with... or at least appreciated. Sometimes I find something I hate too much to let exist, so I alter it.

If you like wooden toys, please visit my other shop, T-Rex and Tadpole Toys.

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Shop members
  • jenny lou

    Owner, Curator, Maker

    If you like what you see we could probably be friends. Everything in my shop is something I have found and fallen in love with... or at least appreciated. Sometimes I find something I hate too much to let exist, so I alter it.

Shop policies

Last updated on October 9, 2015
Welcome to Undead Trash. If you like what you see we could probably be friends. Everything in my shop is something I have found and fallen in love with... or at least appreciated. Sometimes I find something I hate too much to let exist, so I alter it. My interests and aesthetics are mostly horror, kitsch, midcentury housewares, vintage Japanese ceramics, lusterware, rockabilly, & punk.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
*Payment is expected immediately following purchase or sale will be canceled and the item will be relisted
*Cash will be accepted for local pickups. Please convo prior to purchase to make arrangements
Shipping
*Items are mailed to your Etsy address—be sure it’s up to date-- I can't be responsible for items shipped to the wrong address. Items returned to me due to incorrect addresses will either 1) be reshipped after receipt of additional shipping fee or 2) refunded, less my expenses (shipping/listing/shipping supplies/etc)
*Shipping charge includes delivery confirmation unless otherwise stated
*Insurance is available for certain items upon request, please convo before buying for details
*Local pick-up (Pgh Northside) is always available and is encouraged, just message prior to purchase to make arrangements.
*International buyers are responsible for customs fees
Refunds and Exchanges
Please ask questions before buying. I generally do not accept returns, but if you're not happy please contact me. We will probably be able to work something out.
Additional policies and FAQs
Custom orders that are quoted over $100; large/time consuming; items containing specific names, dates, etc.; and/or require a large upfront financial investment on my part will require a deposit.