Announcement   Update- due to circumstances of illness and recovery time after surgery and having a newborn baby (and three other little people to take care of) order a are delayed at the moment. But I am trying my best for you all, all my items are lovingly hand made just for you




Hello magical faeries, Just a polite notice to let you know that I have been in and out of hospital these past weeks due to my health with a complicated pregnancy and having to have the little faerie Baby early! Orders will be taking me longer than normal. So please bear in mind orders won’t be as quick and normal and will take at least 2-3 weeks. I do hope to get things speeded up as soon as I can
All of my items are handmade and each piece is made with care, so please do be patient with me, as there is only one faerie working here!
Faerie love
Helen

Announcement

Last updated on Apr 29, 2018

Update- due to circumstances of illness and recovery time after surgery and having a newborn baby (and three other little people to take care of) order a are delayed at the moment. But I am trying my best for you all, all my items are lovingly hand made just for you




Hello magical faeries, Just a polite notice to let you know that I have been in and out of hospital these past weeks due to my health with a complicated pregnancy and having to have the little faerie Baby early! Orders will be taking me longer than normal. So please bear in mind orders won’t be as quick and normal and will take at least 2-3 weeks. I do hope to get things speeded up as soon as I can
All of my items are handmade and each piece is made with care, so please do be patient with me, as there is only one faerie working here!
Faerie love
Helen

helen nevett

Contact shop owner

helen nevett

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Reviews

Average item review
5 out of 5 stars
(1834)
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Updates

Hello magical faeries, wishing you all a beautiful and magical Autumn. I am super pleased to announce that orders will now be taking 1-3 days, with a few item taking up to a week! I hope this will eliminate too long waiting times!!!! Hope you enjoy!

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About

Orders taking longer than normal and not 2-3 days as I have been in and out of hospital with health complications with my pregnancy.

Shop members

  • helen nevett

    Owner

    Along with the birds and leaves "Under the Ivy" is a realm of faerie folk which are often mistaken for a butterfly, fluttering by. A textile and surface designer with a love for faerie folk and all things magical.

Shop policies

Last updated on October 4, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Items will only be refunded for damaged items, as each item is handmade to order with love and magic
Shipping
We send all of our items via Royal Mail and our items are all wrapped to ensure a safe arrival


Please be aware that we cannot be held responsible for Lost or Damaged goods

We offer an up grade for tracked packages for both UK and International customers and we cannot be held responsible for LOST items if you chose standard shipping

We take the up most care on each and every order to ensure happy customers

By purchasing an item from our little faerie shop you agree to these terms