UniqueDesignbyMonica

Hendersonville, Tennessee · 67 Sales

UniqueDesignbyMonica

Hendersonville, Tennessee 67 Sales On Etsy since 2012

5 out of 5 stars
(16)
Monica Vasquez

Contact shop owner

Monica Vasquez

Reviews

Average item review
5 out of 5 stars
(16)
navybear78

navybear78 on Jan 13, 2018

5 out of 5 stars

Amazing work! This was my daughter's favorite gift. Even the box it came in was handmade and my daughter carried it around for a good 20 minutes before she actually opened it because she loved it so much. Monica has great communication and I loved being able to watch her work on her channel. Thank you so much for making my daughter's Christmas!

Veronica Almonte

Veronica Almonte on Jan 4, 2018

5 out of 5 stars

I searched for a Kirby ornament for a long time and finally chose her to do this one. It looks great and my son loved it as his annual Christmas ornament. Thank you for doing such a great job!

hellodini

hellodini on Dec 14, 2017

5 out of 5 stars

This character has his own cult-following and Monica really did a perfect job at making King Boo. She really takes into consideration all angles of the character she is creating and makes both memorable and unique pieces. Looking forward to many more collaborations with her in the near future!

hellodini

hellodini on Dec 14, 2017

5 out of 5 stars

Super fast shipping! The Kirby is so cute and came with a character-themed decorative box. This extraordinarily well-packed ornament arrived undamaged.

hellodini

hellodini on Dec 14, 2017

5 out of 5 stars

Monica is a dream to work with! She is open-minded to learning what her clients are interested in and creates amazing, great quality pieces. We are so pleased with the Tsum Tsum Goofy she made, and appreciate how much character she brings to her creations. Looking forward to doing business again with her soon!

hellodini

hellodini on Dec 14, 2017

5 out of 5 stars

Monica made a commissioned piece that far exceeded my expectations! Will be ordering ornaments from her shop for years to come! She communicated her timelines for creating and shipping so well and even followed up after the parcel was marked delivered. Amazing customer service and a treasure of a shop!

View all 16 reviews

Shop policies

Last updated on November 23, 2017
If you request a custom order, payment must be made before I begin working on your order. I will be happy to send you photos of the progress and finished item before shipping.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
If you are not satisfied with your purchase and would like to return your item, I will offer a full refund for the price of the item for all returns made within 14 days of the day you received your order. This refund does not include shipping costs or return shipping and item must be as it was shipped and returned.

I do my best to make sure all items reach you in one piece, but if an item breaks or is damaged during shipping. I will send you a new one at no extra charge. I will request for photos via email for proof of broken or damaged items to clam insurance.
Payment
Non-payment after more than 10 days will result in cancellation of sale and negative feedback. Please purchase seriously!
Shipping
Most of my items are shipped USPS priority mail, which includes delivery confirmation and up to $100 insurance. All mugs are shipped priority mail, but larger packages, such as canvas paintings, may be shipped USPS parcel post.
Additional policies and FAQs
In an attempt to save the environment one piece of paper at a time, an invoice will not be included in your package. If you need an invoice please let me know so I can include one or E-mail one to you.