ZenCraft on May 29, 2014
Worked perfectly for the show I needed it for.
Martha Gallo on May 2, 2014
Perfect fit and addition to my wardrobe! Thanks!!
Feel free to message us via Etsy or by email if you have any questions regarding our items or our terms of service.
Email: urbanarmory @ gmail . com
Accepted payment methods
- Accepts Etsy gift cards
Customer satisfaction is our top priority! We work hard to ensure that our customers are satisfied with their purchases and are proud to maintain a 5-star, 100% positive feedback. We hope you will be equally pleased with your experience, too!
If, for any reason you are dissatisfied with your purchase, or feel compelled to leave less than 5-star feedback, please contact us before doing so, so we may have the opportunity to resolve any issues and turn a potentially unpleasant experience into a positive one.
We accept debit and credit card payments via PayPal and Etsy. We also accept Etsy Gift Card payments.
CALIFORNIA STATE SALES TAX
All orders shipped within California are subject to a sales tax of 9%.
This tax will automatically be included in your invoice.
Please check to make sure your mailing address is up-to-date before checkout.
Buyers are responsible for any re-shipment fees for packages which have been returned due to an incorrect address.
COMBINED SHIPPING DISCOUNT
We happily offer combined shipping discounts!
The total shipping price will be determined by package weight.
The discount will be refunded to you after your order has been shipped.
For an exact quote, please message us with your location and the items you are interested in.
USA / DOMESTIC ORDERS
Orders are sent via USPS Priority Mail and include tracking and delivery confirmation.
Packages typically arrive within 2-3 business days.
Express and Overnight shipping are available.
International orders are sent via USPS First Class Mail.
Packages typically arrive within 3 weeks, but may take 8 weeks or longer to arrive, depending upon destination and customs clearance.
Tracking is not available, so we will not be able to tell you when your package will arrive. Please allow 8 weeks for delivery.
Expedited shipping is available.
INTERNATIONAL CUSTOMS / DUTIES / TAXES
International orders may be subject to import taxes, customs duties and fees levied by the destination country. Any and all charges are the responsibility of the buyer and are payable upon delivery.
We have no control over these charges and cannot predict what they may be.
All customs declaration forms will be filled out in accordance with the law.
Items will be identified as "merchandise" and the full-value will be declared.
Customs policies vary widely from country to country, so please contact your local customs office for further information before making a purchase.
Refunds and Exchanges
Items have been carefully inspected, described and photographed, and thorough measurements have been provided; therefore returns will not be granted.
If, by chance, an item has been mistakenly misrepresented, please contact us within 48-hours of receiving the package. If such a situation should arise, returns will be handled on a case-by-case basis, and shipping charges will be the responsibility of the buyer.
If you have any questions about an item, please message us before making a purchase.
Additional policies and FAQs
All items are pre-owned and pre-loved, therefore normal wear is to be expected.
If there are any notable flaws which affect wearability, they will be disclosed in the description.
In the event that we may have missed a detail, please let us know so we may extend our apologies and amend the situation.
All measurements are provided in inches.
Measurements are taken with the item lying flat and doubled where necessary (bust, waist, hips).
Vintage sizing can vary greatly from modern sizing, so to ensure a proper fit, please be sure to compare the measurements provided with a similar garment you own. Measurements are of the garment, not of you, so please allow some room for comfort and movement.
We will kindly reserve items for up to 48-hours for serious buyers who have full intention of making a purchase.
TRADES / DISCOUNTS
We are not participating in trades at this time.