UrbanGuerrilla63

*** Custom Leather Totes, Handbags and Designs ***

Raleigh, North Carolina · 1079 Sales

UrbanGuerrilla63

*** Custom Leather Totes, Handbags and Designs ***

Raleigh, North Carolina 1079 Sales On Etsy since 2011

5 out of 5 stars
(356)

Announcement   Mission Statement To Our Customers


Our No.1 job is to serve you. We want your experience with us to be the best we can make it. Your satisfaction is our number one goal, from helping you design your bag, picking colors and leathers and all the other details that will make your bag perfect and you a customer for life.

We try to hand pick all our leather whenever possible. This insures when we tell you that the leather that your item is made from will last and only look better in time we mean it. We want your leather bag to have a real look and feel that will make it to be the only bag you use, and the smell is a bonus.

All of our products are completely handmade in Raleigh NC USA, we stitch every bag by hand we hope this makes your bag the only one like it in world. We craft a lot of our tools by hand, just as it was done in the beginning when leather was truly a craft. We hope this dedication means as much to you as it does us.

Finally, we are a small company with big dreams. But we want you our customers to come first. If this means answering your message emails late at night we will ( we try to get back to you within no more than an hour 12:00 AM Eastern Time lol. We work very hard for you and we truly hope that shows in our work, customer service and finally your happiness.


Thanks you

Daniel and Cristy

UG63

Announcement

Last updated on Jun 15, 2018

Mission Statement To Our Customers


Our No.1 job is to serve you. We want your experience with us to be the best we can make it. Your satisfaction is our number one goal, from helping you design your bag, picking colors and leathers and all the other details that will make your bag perfect and you a customer for life.

We try to hand pick all our leather whenever possible. This insures when we tell you that the leather that your item is made from will last and only look better in time we mean it. We want your leather bag to have a real look and feel that will make it to be the only bag you use, and the smell is a bonus.

All of our products are completely handmade in Raleigh NC USA, we stitch every bag by hand we hope this makes your bag the only one like it in world. We craft a lot of our tools by hand, just as it was done in the beginning when leather was truly a craft. We hope this dedication means as much to you as it does us.

Finally, we are a small company with big dreams. But we want you our customers to come first. If this means answering your message emails late at night we will ( we try to get back to you within no more than an hour 12:00 AM Eastern Time lol. We work very hard for you and we truly hope that shows in our work, customer service and finally your happiness.


Thanks you

Daniel and Cristy

UG63

Daniel Boone

Contact shop owner

Daniel Boone

View all 69 items

Reviews

Average item review
5 out of 5 stars
(356)
View all 356 reviews

About

The Urban Guerrilla 63 Creed

Leather
No matter how you say it “ Lether “ Middle English or Old English “ Leper “ it all means the same thing, a pliable skin from an animal. It’s been used for thousands of years to clothe people, make shoes, provide shelter , and in all that time the process for these task has changed very little. From the Tannery where the leather is still processed, some are over 100 years old, to how the items are made. Urban Guerrilla 63 takes pride in the fact that we still complete all of our items by hand, one item a time. Each piece is handled hundreds of times and sewn one stitch at a time, true this is time consuming, but for UG63, this is what it takes to complete something that will age and mold to the customer as time passes, this being said we hope you know that our bags are truly unique and one of a kind.

Thank You
Daniel & Cristy
UrbanGuerrilla63

Shop members

  • Daniel Boone

    Owner

  • Cristy Boone

    Owner

Shop policies

Last updated on January 31, 2018
Hi Everyone
Well the New Year is off to a great start. Colors are popping out of the UG63 shop and we have even matched some custom colors for customers and this is very exciting. CUSTOMIZE is the new word for us here at UG63. If its something we already sell or something you dreamed up yourself we can change it to suit your taste.. I love working with customers and bringing there ideas and dreams to life. So dream it and I will do my best to make it come true.

Best wishes,

Daniel & Cristy Boone
Owner
Urban Guerrilla 63

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns, Refunds and Exchange Polices:

Urban Guerrilla 63 excepts returns within 14 days of delivery. Custom Made Items are non returnable.
UK Customers have 14 days from the moment their purchase is delivered to contact UG63 with concerns or returns.

All returns/exchanges must be approved by Urban Guerrilla 63 before the item is returned, either phone or email.

The buyer pays return shipping unless otherwise stated by Urban Guerrilla
63 before shipping.



We strive for 100% customer satisfaction and no returns, but there are times when things happen beyond our control, but be assured we will make every effort to make it right for our customers and make it right is what we strive for. Be assured your happiness is our most important goal.

urbanguerrilla63 [!at] gmail.com

(919) 649 1022 Daniel Boone
Payment
Payment Policy:

We accept major credit cards and PayPal.
Shipping
Shipping Policy:

When ever possible we ship via the USPS, but can and do use other services. All items shipped with a insured value of 100.00 with The USPS customers must purchase added insurance if needed, UrbanGuerrilla63 does not file insurance claims. Approved returns are to be paid by the buyer unless otherwise stated. All items are to be shipped Priority Mail when applicable. Items will leave my shop on time and as stated.Some items shipped will need a confirmation signature.

***** The buyer is responsible for the correct shipping address listed with Etsy. Please make sure that your address is listed correctly in your etsy account settings as UG63 uses etsy mailing labels.

*****For items shipped outside of the US ( Please email me with a zip code/ country ) and I will calculate the quickest/safest shipping for your item. That shipping cost can then be added to the total. Thanks UG63******

****** Things are bound to happen when purchasing a custom item, if UG63 is responsible we will be more than happy to make it right. We will pay to have the item shipped back to you and pay your shipping cost to return it ( but only up to the amount that you paid to have it shipped when you first purchased the item.
Additional policies and FAQs
Additional Policy's:

Urban Guerrilla does not have a whole sale policy but will make allowances for buyers that wish to make more than one purchase of the same item or more than one item email us before your purchase and we will see if there is anything we can do.