Aimee Finnigan on Feb 18, 2014
UrbanOwlKnittery went above and beyond with my order. The crowns I ordered (including the custom ones she made for my daughter's American girl dolls!) are adorable and well-made. I can't wait to see my daughter's face when she gets to wear this beautiful crown for her birthday. Cute AND comfortable!
Accepted payment methods
Also, if you live in the state of Texas, as I do, you will be charged an additional, mandatory 8.5% sales tax. It stinks, I know, but its the law.
Currently, I do not insure packages, but I will provide you a tracking/delivery confirmation number. If you would like to have expedited shipping of your item(s), insurance on your package, or if you live outside of my shipping areas, please contact me via the convo tool to discuss the additional shipping fees, to be added onto the listed price of the item(s).
*I will ship to the European Union but do not have it as an automatic option. If you live in that area, please convo me about shipping information.
Refunds and Exchanges
Additional policies and FAQs
1. I make every item myself after it is purchased. Some small items are in stock, however.
2. I am devoted to making a unique, beautiful, and useful products for your occasion.
3. I will treat you as I would like to be treated in the same situation.
4. I will be honest and forthcoming about my listings, telling you up front as much detail as possible for you to make an informed purchase.
5. You can always message me with any questions you have about my items.
6. I will take some custom orders, just message me and let me know what you have in mind. I will let you know if your request is out of my capability to make.
7. I have a full time job (outside of this of course) so my current estimated delivery date is FOUR WEEKS from the date your item was purchased (within the continental US). Delivery of your purchase may be quicker depending on the item you order. Longer delivery estimates will be outlined in the specific listing.
Most importantly, it is my goal to give you a quality experience from start to finish and to make a lovely product that you will enjoy! Please let me know if you have any questions and I will try to accommodate any issues that may arise.