Purveyors of the Unusual
Purveyors of the Unusual
Jenna Mcrostie on Jul 1, 2016
The item is exactly what I wanted. My mum will love it. It took a while to arrive however that it not the sellers fault but the Australian postal system.
Welcome to Istoriya.
Here at Istoriya we strive to preserve the quality and excellence of our customer’s retail experiences - just like walking into all of the elegance and splendor of the first department store in Edwardian England or the personal service of walking into your local haberdashers and having the man behind the counter choose your socks. It’s the quiet laughter of young seamstresses as they try to make the stitches fly by and the feeling of confidence and trust you would instill in your local barber that we strive to provide to our customers. What we mean is that we at Istoriya have a vision to provide small glimpses into the past, to salvage antiques from relative obscurity and provide the preservation and conservation in a sustainable way so future generations can own these exquisitely crafted pieces of the past.
Accepted payment methods
- Accepts Etsy gift cards
All Guaranteed Delivery purchases are shipped within 12-48 hours of purchase.
( This applies if you have purchased postage with a specified time period of delivery example: 1-3 day, 4-5 or 7 day shipping)
All Regular Delivery purchases are shipped within 3-5 business days.
( This applies if you have not purchased postage with a specified time)
Tracking Numbers will be provided to those who have purchased a shipping plan that includes tracking.
If you have chosen not to include tracking with your purchase, you do so at your own risk. We are not responsible for items that are mishandled by the postal service.
We strongly encourage all of our customers to purchase a shipping plan inclusive of Tracking & Insurance.
Insurance allows you to; Follow & Track your package, Know your delivery date & Receive full coverage in the form of a refund in case your purchase is damaged or lost during shipping.
If you have chosen not to include tracking & insurance with your purchase, you do so at your own risk. We are not responsible for items that are mishandled by the postal service.
Fees, Taxes & Duties
The buyer is responsible for any fees, taxes or duties that may occur during international shipments.
If you have any questions please check the Import Policies & Duties of your local postal location to find out if this will apply to you.
Please be aware that every country reserves the right to inspect items that are being imported. Some customs screenings can last as long as 72 days. ( in Australia for example). We can not be held responsible for the delayed shipment if your item is subject to a customs screening. ( We understand the frustration of a delayed shipment.)
We declare all items on our shipping documentation this is our policy, no exceptions.
Please double check your address, we want to make sure that your package gets to you!
Need to make a change? Contact us!
In the event that an item is returned because of an incorrect address, you will be charged return shipping.
Refunds and Exchanges
To the best of or ability we use pictures & descriptions to convey the condition of our items. Everything in our store is sold as described.
We do not except refunds, with the exception that if a blatant mistake was made by us, we will accept and refund the cost of the item. However, the buyer is responsible for return shipping within 7 days of receiving the item. The item must be in it's original condition to be applicable for a refund.
If your item is not delivered on time or delivered damaged, please contact us regarding your shipment along with your tracking number so we can process your insurance claim ( if applicable).