Valentay

♡ ➡ Shop specializing in digital products (not physical). There is no physical delivery through the mail. Shipping is only by download

♡ ➡ How to buy digital kits?
Just search for what you want, put in the cart and finalize the purchase. Click here to read the details of how to buy
https://help.etsy.com/hc/en-us/articles/115013196707-Purchasing-an-Item

♡ ➡ What are the payment methods of my online store?
In my online store we accept payments by paypal, if you are from Japan I accept payments by deposit in Yuchou Bank, or if you are from Brazil I accept payments by pagseguro
(National credit card, bank slip, bank transfer or debit online)
contact me please if you are from this places

♡ ➡ How i'll receive the files?
After confirmation of payment by etsy, the store automatically sends an email with the links.
Click here to read the details of how to download https://help.etsy.com/hc/en-us/articles/115013328108-Downloading-a-Digital-Item

♡ ➡ I did not receive the links in my email, what do I do?
Check your spam box or contact me. I'm here to serve you.

♡ ➡I could not download the files, what should I do?
Have a mistake in the file, is it incomplete, is it corrupted? This occurs when the time that was downloaded had some connection error .. just download again. If you continue to give trouble, please contact me and I will try to work with you.

♡ ➡Can't Find Order in Account
https://help.etsy.com/hc/en-us/articles/115015521668-Can-t-Find-Order-in-Account

♡ ➡How often can I use the kit I bought?
You can use as many times as you want!
But you can NOT sell in digital file or donate in groups or whatever

♡ ➡Can I submit a theme suggestion for you to create a kit?
Of course you can! It will be super welcome. I keep all the suggestions and make as soon as an opportunity arises. I just do not produce anything by order and deadline, but you can send your suggestion.

♡ ➡I make partys, can I use your kit?
Yes you can! All my kits can be used to create party favors (personalized for parties), D-Books, invitations, tags... ( this is direct to the customer). Remembering that the sending to the client must be printed or the personalized digital art should be sent in jpg, png or pdf .. Digital art can not be made available (given, exchanged, shared) on the net, only direct to the client.

♡ ➡How to use the digital kits in Silhouette?
You find many videos teaching on youtube, or in groups on facebook. just search for silhouette ;)

♡ ➡I bought a digital kit and the colors come out different when I print, what can it be?
1- It can be your printer, some kind of problem with it, ink, paper, etc. Even different papers give different tones when printed.

2- The monitor colors are not always the same as the print,
We do not guarantee that the print will output the same as what you see on the screen, due to variations of the monitor screen and other factors.

♡ ➡After purchasing the digital kit, can i give, or resell the kit?
You can use them for sell as the physical part already mounted, and in NO way can you sell, pass or distribute the digital file.

your question is not here?
Just contact me please.