VampqueensVault's Shop Policies
Welcome to Vampqueen's Vault! Please read through all policies before placing your order.
Vampqueen's Vault accepts Paypal only. Etsy does allow you to choose to check out as a guest when paying via Paypal which enables you to use a card. Please contact me if you are having issues with making a payment.
Items will not be shipped until a payment is processed and received. Once an item is purchased and created, the payment cannot be canceled.
All items will be shipped via USPS first class mail and packaged in a poly mailer envelope (which is both water resistant and cost effective). Each package will have it's own tracking # which is updated once the package has been accepted at the post office. Please note that once the item is shipped, USPS has full control over it. If you would like to upgrade your shipping to priority mail, please message me before purchasing your item so that I can change the shipping price.
Packages are shipped at buyerss own risk. If you would like to add insurance onto your package, please message me beforehand so that I can apply the new shipping price. I am not responsible for any items that are lost or damaged during shipment.
Refunds and Exchanges
This shop has a NO REFUND, NO EXCHANGE policy. Our products undergo close inspection before each shipment. Thank you for your cooperation and for your continued support!
Additional Policies and FAQs
ALTERED BOOK PURSES-
The book purses sold in our shop are made from old, used books so they may show some wear and tear.
I am willing to consider trading items.
Last Updated November 7, 2014