Announcement Welcome to Metal Art by Van - specializing in "Trees of Life" and custom designs and fabrications. Please check our store policies for other inportant information. If you have any questions, please e-mail me at metalart [!at] austin.rr.com.
Welcome to Metal Art by Van - specializing in "Trees of Life" and custom designs and fabrications. Please check our store policies for other inportant information. If you have any questions, please e-mail me at metalart [!at] austin.rr.com.
Lance Hamilton on Aug 20, 2016
Van was great! He guided us through several custom options and once we decided he was off and running. We received timely updates and pictures at key stages of the creation process and tracking info once it shipped. We are proud to display such a unique and well made work of art!
Kate Kanetzky on Apr 17, 2016
The custom cypress tree I ordered from Van Metal Arts was exactly what I had hoped for. A gift for my mother, Van worked with me to create a custom design modeled after an actual cypress tree that means a lot to my family. Van was accessible and flexible throughout the entire process. He made sure to incorporate my inputs, from the design right down to the delivery of the final product. I have never been so impressed with a vendor before. Van was courteous and a joy to work with. I know my mother will love the cypress tree he made, because he took the time to make it with expert craftsmanship. I will continue to recommend Van Metal Arts to all my friends and acquaintances.
Accepted payment methods
Refunds and Exchanges
I cannot accept returns on custom designed items or custom sizes.
Any returned items must be returned in their original packaging or similar (a sturdy shipping box with internal padding).
The purchase price (minus shipping) will be refunded in the manner it was paid upon receipt of the returned item in its original condition.
Additional policies and FAQs
If you purchase something and change your mind before paying please let me know and I will cancel the transaction. I will NOT leave negative feedback for cancelled transactions.
I reserve the right to refuse a sale to anyone with a history of negative feedback and/or malicious behavior towards other Etsy members.
I leave feedback in batches after items have shipped. I endeavor to leave feedback once a week.
If you have any questions about any of my items or policies please do not hesitate to contact me.