VanTpotter

One of a kind miniature porcelain pottery and sculpture

Hampshire, Illinois | 1251 Sales

VanTpotter

One of a kind miniature porcelain pottery and sculpture

Hampshire, Illinois 1251 Sales On Etsy since 2015

5 out of 5 stars (678)
Susan Van  T

Contact shop owner

Susan Van T

Reviews

Average item review
5 out of 5 stars
(678)
See reviews that mention:
quality 23 shipping 29 customer service 10
View all 678 reviews

Shop policies

Last updated on January 19, 2019
IGMA Artisan

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your Happiness is Guaranteed! If you would like to return or exchange an item contact me immediately, and return within 14 days.

I want you to be as happy as possible with your purchase, so if the item is not quite what you expected, simply email me a message as to why, and mail the item back for a refund or exchange.

Upon receipt of the item you will be issued a full refund minus the shipping.
Your Happiness is Guaranteed! If you would like to return or exchange an item contact me immediately, and return within 14 days.

I want you to be as happy as possible with your purchase, so if the item is not quite what you expected, simply email me a message as to why, and mail the item back for a refund or exchange.

Upon receipt of the item you will be issued a full refund minus the shipping.
Payment
I only accept payment through PayPal or Etsy. And just so you know, you do not have to create a Paypal account to purchase through them, you only need a credit card...

Please pay for your purchases as soon as possible, but within three days maximum. If payment has not been received within three days I will unfortunately have to cancel your order.
Shipping
I ship all items USPS First Class within 1-3 business days after payment is complete. Shipping will be calculated based on your location, additional miniature items at no extra charge.


Standard Shipping to U.S. Addresses:

Orders are shipped via USPS 1st class mail and per USPS guidelines, domestic delivery times range between 2-9 days, but in most cases 2-4 business days to the contiguous 48 states. All my domestic packages come with a tracking number. Once the packages are dropped off at the Post Office they are out of my hands and my control. If you experience problems with your order, please convo me and I will do everything in my power to solve any issues.

Standard Shipping to International Addresses:

I ship all items USPS First Class within 1-3 business days after payment is complete. Shipping will be calculated based on your location, additional miniature items at no extra charge.


Standard Shipping to U.S. Addresses:

Orders are shipped via USPS 1st class mail and per USPS guidelines, domestic delivery times range between 2-9 days, but in most cases 2-4 business days to the contiguous 48 states. All my domestic packages come with a tracking number. Once the packages are dropped off at the Post Office they are out of my hands and my control. If you experience problems with your order, please convo me and I will do everything in my power to solve any issues.

Standard Shipping to International Addresses:


Orders are shipped via USPS 1st class international mail and per USPS guidelines, delivery times range between 10-21 business days. Tracking service is not available for this service. 

I also offer expedited shipping options and insurance for your convenience. Please let me know if you are interested in these services upon checkout.

DO NOT pay for your purchase until you have received a revised PayPal invoice from me, which will include the extra shipping charge.



Delivery times and costs for the expedited shipping and insurance options are following:




Expedited Shipping to International Addresses:

Costs and delivery times vary per location. Please send us a convo with your exact needs prior to purchasing so we will be able to provide you with a custom shipping quote. Buyer is responsible for any applicable import duties and VAT charged by your country, if any.



Insurance: 

Cost varies based on the amount of insurance desired.