VanillaRetro

Designer Wedding Invitations & Paper Goods

Liverpool, United Kingdom · 877 Sales

VanillaRetro

Designer Wedding Invitations & Paper Goods

Liverpool, United Kingdom 877 Sales On Etsy since 2012

5 out of 5 stars
(159)

Announcement   Vanilla Retro Stationery: Liverpool based Designer Invitations and Paper Goods for Weddings. My designs are unique, with a retro flavour and all my designs can be adjusted to suit your requirements

Announcement
Last updated on Jun 24, 2016

Vanilla Retro Stationery: Liverpool based Designer Invitations and Paper Goods for Weddings. My designs are unique, with a retro flavour and all my designs can be adjusted to suit your requirements

Michelle Prinold

Contact shop owner

Michelle Prinold

Black Magnolia Botanical Wedding Menus
US$61.17
View all 82 items

Reviews

Average item review
5 out of 5 stars
(159)
melodymagnum

melodymagnum on Aug 1, 2016

5 out of 5 stars

came promptly and looks exactly as pictured. the gold envelope is quite brilliant!

kristintodd7373

kristintodd7373 on Jun 28, 2016

5 out of 5 stars

The invitations were elegant and gorgeous. Everyone who has received their invitation has complimented.

View all 159 reviews

About

VanillaRetro: Committed to Creating Beautiful Designs

Vanilla Retro is a designer Stationery & Paper Goods brand based in Wirral, Merseyside UK, specializing in Wedding Invitations and Everyday Stationery.

My Designer Stationery collections are born out of a love for beautiful typography, symmetry and balance, and a dash of retro whimsy. I am committed to creating unique, beautiful products. From the quality of the materials to the care that goes into designing and packaging each and every item I create, I ensure that no detail goes unnoticed.

Whether it's Wedding Invitations or New Home Announcement cards - everything is possible. I have pre-designed collections for you to choose from, or for those looking for a more personal experience, I also offer a Custom Design service.

I have a specialist paper studio which means all designs are created, printed and cut by me - I don't cut corners and I don't mass produce. With a Vanilla Retro design, my I aim is to make your guests as excited about your celebration as you are.

If you'd like to have a chat about what I can do for you, drop me a message - I'd love to hear from you!

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Around the web
Shop members
  • Michelle

    Owner, Designer

    I love symmetry, balance and I'm all about the details

  • James

    Assistant

    A wiz with numbers, responsible for balancing the books and lending a helping hand during the busiest periods.

Shop policies

Last updated on February 3, 2015
Welcome to Vanilla Retro, "Unique Designs with a Retro Flavour".
I specialize in printable invitations and paper goods tailored for any occasion, from Weddings to Funerals.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is required up front. Design will commence once all wording has been received. Please bear in mind that on Custom orders, no work will be done until the custom listing is purchased.
Shipping
DIY PRINTABLES: there is no shipping fee. All templates are sent via email. Please assure your Etsy email is updated and correct. Files are emailed 24-48 hours after purchase, unless otherwise discussed. Please be sure to check your spam folder if you have not received the files in this time.

UK ORDERS: shipped via Royal Mail. Large orders (parcels) are shipped with Royal Mail Special Delivery which is tracked and will require a signature on delivery. Samples or small orders are not tracked and are shipped First Class.

INTERNATIONAL ORDERS: shipped through Royal Mail and Parcelforce Worldwide. Tracking is only provided on large printed orders, not on samples or envelopes. Orders valued over £80 will be tracked. You will be notified when your order has shipped. Shipping time varies according to your location: on average, international orders are received within 10 days of shipping.

CUSTOMS TAX:
Please note that some countries apply Customs Duties to orders imported. We are not responsible for paying custom fees as this is a tax levied by your government. Please contact your local customs office if you are uncertain whether your order will be subject to Customs Tax.

WORKING HOURS:
I am based in the UK, so am generally contactable between the hours of 10am-9pm GMT. I do aim to respond to all conversations within 24 hours of receiving them, and digital orders are processed within 24-48 hours of purchase unless otherwise agreed prior to purchase. I do not work on Sundays, so files are not emailed across on this day unless for exceptional circumstances.
Refunds and Exchanges
DIGITAL SALES - printables and instant downloads:

Once a purchase has been made, no refunds can be made as payment is for my time spent personalizing the design for you, unless work has not commenced. If work has not begun, I am happy to refund your order. If you have received your digital files or have downloaded files, I'm afraid refunds cannot be given.
. . .

PRINTED SALES - printed customzied / personalized paper goods:

Please check your details carefully as VanillaRetro is not responsible for any errors made by the client. I take pride in my work but for any reason, you are not happy with your purchase, please email me and I will do my best to rectify the situation. Printing by VanillaRetro will only begin once approval of a digital proof has been provided.

Large Printed Orders are covered with tracking and insurance. If your parcel is lost or deemed undeliverable, I will try to rectify the situation as best I can. I take extra care to package and protect all orders, but if your order has been received damaged, please contact me with a photograph so I can process the claim.

In line with online distance selling regulations, customized/personalized orders are not available for refund due to the personal nature of the goods. This applies to all items which are tailored to you specifically
. . .

EU REGULATIONS - applicable to physical goods which are not customized / personalized in any way:

You have 14 days from receipt of your order to inform me that you wish to return it.
Once your order has been returned I will be able to issue you a full refund, less the amount you paid for postage.
Vanilla Retro is not responsible for paying the return costs of your order.
Should you wish to cancel, and require a form to complete, please notify me of this, and I will email it to you.
Of course, should your order be lost, faulty, or damaged, I will completely refund or replace your order.
Additional policies and FAQs
I aim to respond to emails within 24 hours, however, I may accidentally overlook and not reply. I apologise if this happens to you. Please give me a nudge and send me a follow up email to remind me if this ever happens.

The wordings in my photos are only for sample purposes. Minor text alternations will not accrue a fee. However, if there is too much text or if it affects the existing template, then please be aware that the overall design may be affected.

Inclusive of the price you will receive two free rounds of changes, whether they are text or color changes. If there are mistakes of my wrong doing, there will be no additional fee or included as part of the two rounds of changes. Please check your details carefully as I am not responsible for any errors made by the client. It is why I provide proofs.

CUSTOM WORK:
I am delighted to get custom orders! Depending on the design, please allow around a week for the completion of a custom design. Rush orders will accrue a fee. Contact me for further information.