VarlopeShop's Shop Policies
Thanks for taking the time to read our policies. Feel free to contact us for any questions, good customer service is key for our team!
You can now pay using Paypal, Etsy Gift Certificates and Credit Cards. Payment is expected at the time you place your order.
Please note all our plugs are all custom made, allow 6-10 days before shipping. We will confirm the turn-around time once you place your order.
Please make sure the Etsy delivery address is correct before submitting your payment as we will be using this address for shipping.
The following are Canada Post’s delivery standards:
- Quebec: 2-3 days.
- Canada: 4-10 days.
- USA: 4-10 days.
- International: 6-10 days.
Shipping fees include postage and packaging material.
If you need faster delivery, insurance and/or delivery confirmation, please let us know before purchasing the item.
Please take note that the buyer is responsible for any duties and/or customs fees that may be incurred by their destination country.
Please convo us for any questions as we really care for customer satisfaction. We speak English and French.
Refunds and Exchanges
Returns are not accepted due to hygiene concerns, but if you have any problems please contact us and we will be pleased to see what we can do.
- Lost or Damaged Packages –
If your items arrive damaged, or if your package was shipped out but never arrived, please contact us. We will work with you to come up with a solution on a case by case basis.
Additional Policies and FAQs
Wooden plugs are not made for stretching your ears. Please wear wood plugs only in completely healed ears.
We recommend not submerging the plugs in water or liquids of any kind because the wood may absorb and swell, loose the finish or crack.
We also recommend oiling your plugs to keep their beauty. You can use jojoba oil, olive oil, sunflower seed oil, peanut oil or vitamin E.
All Varlope items, photos and texts are © Copyright.
varlopeshop [!at] gmail.com
Last Updated November 24, 2013