Vectorcloud

Laser Cut and Design Products

New York, United States · 1475 Sales

Vectorcloud

Laser Cut and Design Products

New York, United States 1475 Sales On Etsy since 2009

5 out of 5 stars
(517)

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Note from shop owner Hi! Thank you for visiting us. We are temporarily closed. All recent orders have been completed and shipped out. For any correspondence please email vectorcloud [!at] gmail.com. Thank you!

Note from shop owner

Last updated on Aug 29, 2016

Hi! Thank you for visiting us. We are temporarily closed. All recent orders have been completed and shipped out. For any correspondence please email vectorcloud [!at] gmail.com. Thank you!

VectorCloud

Contact shop owner

VectorCloud

Reviews

Average item review
5 out of 5 stars
(517)
lauryngb

lauryngb on Sep 13, 2016

5 out of 5 stars

These were a huge hit as a gift. The maps are very clearly carved into the wood, and I had ordered the pinpoint location option which came out perfect. We love pulling these out around guests! Overall fantastic quality. Amelia was also amazing to work with. I had originally put the wrong shipment address, and when it was sent back to her, she was more than willing to send it on to my correct address.

View all 517 reviews

Shop policies

Last updated on March 11, 2016
I pride my self in the quality of my products and my customer service. I do not like leaving negative feedback and always prioritize on working with my customers to make it perfect. Thus if you are unsatisfied, please contact me, but if you are happy, I would very much appreciate your feedback :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Most items will be shipped within 2-5 business days after payment is received, Custom orders/special requests may take up to 7 business days (message me for a current processing time).

Order is processed/made as soon as payment is confirmed, so please contact us within 12 hrs, if you need to modify or cancel your order. Custom order cannot be edited or cancelled once placed.

Any fees, customs, or taxes upon entering your country's customs are BUYER's responsibility. As a general rule we will tax all New York sales at the rate of 8.875%, as this is the prevailing rate in the locality from which we will be shipping.

Please contact me PRIOR to ordering if you wish to insure your package for lost/damage (additional cost may apply).
Shipping
Shipping cost includes packaging/handling and is applied regardless size/weight and specific destination. This has been taken into account in the individual product price to ensure a fair total cost across the board.

Multiple items will be packaged together (if possible) and without paper receipt/packing slip (can be found under Etsy purchases page) to expedite shipping and reduce waste.

All items will be shipped to the address you provide on ETSY (I am not responsible for items shipped to incorrect address)

Unless specified otherwise, all orders are shipped with USPS First Class which takes approx. 2-5 days within the US and anywhere from 5-30 days Internationally. Orders that ships with USPS Priority mail is expected to arrive in about 2 business days or 6-10 business days for International. Please note that this is an estimated arrival date, NOT guaranteed. Please also be aware that tracking number is only available within the US.
Refunds and Exchanges
If you are not satisfied with the product you receive, please contact me to request an exchange (or store credit) within 7 days from date of arrival. Return shipping cost is the responsibility of the buyer.

Refund is only offered if item is defective and is returned unused and mailed with original packaging and a tracking number (shipping cost is not refundable)

In the case of mistakes on our part, we will replace your item as soon as possible and cover all related shipping cost. We appreciate that you contact us soon and give us the opportunity to make the resolution.

All custom/personalized orders and digital images sales are FINAL.
Additional policies and FAQs
For custom projects, customers are liable for any submission of material that could infringe rights of privacy, publicity or copyrights. We are not liable for any violation it may incur.

Please note that since most items are made to order and using natural material, there are no items that would be perfectly identical. Wood has varying tone and grain pattern, and may may result in wide variations of engravings and marks. This is not a defect, but a natural occurrence and inevitable result of laser manufacturing.

BY PLACING AN ORDER, BUYER AGREES TO ALL TERMS.