lauryngb on Sep 13, 2016
These were a huge hit as a gift. The maps are very clearly carved into the wood, and I had ordered the pinpoint location option which came out perfect. We love pulling these out around guests! Overall fantastic quality. Amelia was also amazing to work with. I had originally put the wrong shipment address, and when it was sent back to her, she was more than willing to send it on to my correct address.
Accepted payment methods
- Accepts Etsy gift cards
Order is processed/made as soon as payment is confirmed, so please contact us within 12 hrs, if you need to modify or cancel your order. Custom order cannot be edited or cancelled once placed.
Any fees, customs, or taxes upon entering your country's customs are BUYER's responsibility. As a general rule we will tax all New York sales at the rate of 8.875%, as this is the prevailing rate in the locality from which we will be shipping.
Please contact me PRIOR to ordering if you wish to insure your package for lost/damage (additional cost may apply).
Multiple items will be packaged together (if possible) and without paper receipt/packing slip (can be found under Etsy purchases page) to expedite shipping and reduce waste.
All items will be shipped to the address you provide on ETSY (I am not responsible for items shipped to incorrect address)
Unless specified otherwise, all orders are shipped with USPS First Class which takes approx. 2-5 days within the US and anywhere from 5-30 days Internationally. Orders that ships with USPS Priority mail is expected to arrive in about 2 business days or 6-10 business days for International. Please note that this is an estimated arrival date, NOT guaranteed. Please also be aware that tracking number is only available within the US.
Refunds and Exchanges
Refund is only offered if item is defective and is returned unused and mailed with original packaging and a tracking number (shipping cost is not refundable)
In the case of mistakes on our part, we will replace your item as soon as possible and cover all related shipping cost. We appreciate that you contact us soon and give us the opportunity to make the resolution.
All custom/personalized orders and digital images sales are FINAL.
Additional policies and FAQs
Please note that since most items are made to order and using natural material, there are no items that would be perfectly identical. Wood has varying tone and grain pattern, and may may result in wide variations of engravings and marks. This is not a defect, but a natural occurrence and inevitable result of laser manufacturing.
BY PLACING AN ORDER, BUYER AGREES TO ALL TERMS.