Anonymous on Oct 3, 2011
I just received the coat and I must say that I am impressed with the overall quality. The attention to detail is great. I would definitely recommend Velvet Vyxen. I really like how the coat turned out. To the seller: many thanks.
Shipping fees are plainly stated on each item. We do combine shipping and the highest shipping price prevails for the first item and then the lower price is charged for each additional like item.
CUSTOMS & DUTY FEES
All possible extra fees for customs and or duty fees etc. are the sole responsibility of the buyer.
If insurance is wanted, please email us and we will be happy to add this fee to your purchase. Once the package leaves us we claim no responsibility so insurance is recommended.
Due to the main bulk of our products being edible, custom or cosmetic in nature we don’t accept returns. Please, be sure to read the full description and that the item is what you want before making a purchase. If you have any questions always feel free to email us before hand so we may give you an answer.
If, however, we have made a mistake and sent you the incorrect product or the product is not what was shown in our pictures we will be more than happy to make the matter right and you will only have to pay the one shipping charge to you once.
Only the state of Connecticut will incur a 6.35% sales tax.
WHEN WE SHIP
We ship within two business days of receiving payment if the item is in stock. If the item is custom made it may take up to 3 weeks to be sent out unless it is during holiday time when a custom order may take up to six weeks to be completed and shipped.
HOW WE SHIP
We ship in new boxes with nice, clean packing materials. If you purchase an item as a gift, please, email us and we will be happy to enclose a gift card with your sentiment on it.
Accepted payment methods