Veronica's Arts & Creations
VeronicasArts' Shop Policies
Welcome to Veronica's Arts!
Everything is hand made in my Home Studio. I have high standards and make unique products for practical use and some just for fun.
I accept Paypal and major credit cards processed through Paypal. Sign up with Paypal to make a payment.
Payments must be received within 3 business days of purchase unless you notify me of a reasonable time to make payment.
I ship within three days of your payment using USPS Priority Mail and First Class Mail. I will notify you when your item is shipped out.
Refunds and Exchanges
I currently do not accept refunds, but will review it on a case-by-case basis. Please read the item descriptions carefully and ask me any questions you might have BEFORE you make your purchase. I will gladly replace any item that is faulty* or is not what you originally ordered.
Please keep in mind that Shipping Fees are never refundable unless the mistake was on my part. If something is not right, email me immediately quoting your order number, your name and address, details of the product and the reason for return. I will then advise you on how to proceed with the return and item replacement.
Please note that NO UNAUTHORIZED RETURNS WILL BE ACCEPTED. You must notify me and wait for approval and instructions BEFORE shipping an item back to me.
Last Updated March 12, 2012