VeronikasVortex

Vintage, Unique and Handmade Treasures

1 Sale

VeronikasVortex

Vintage, Unique and Handmade Treasures

1 Sale On Etsy since 2013

0 out of 5 stars
(1)

Shop owner

Veronika

Contact

Announcement   Veronika's Vortex has been under construction for some time and it looks like it will stay like this for a while longer. But thanks for stopping by and let me take this opportunity to wish you a wonderful day.

Announcement

Last updated on Jul 12, 2016

Veronika's Vortex has been under construction for some time and it looks like it will stay like this for a while longer. But thanks for stopping by and let me take this opportunity to wish you a wonderful day.

Veronika

Contact shop owner

Veronika

Reviews

No reviews in the last year

Shop policies

Last updated on July 12, 2016
Welcome to Veronika's Vortex Shop Policies. They are here to make your shopping experience easier and my selling ways more transparent.

If you have any question that is not covered in these Policies, please send me a convo and I will get back at you ASAP.

Accepted payment methods

Returns and exchanges
*VINTAGE CLOTHES and HOME DECOR*
Vintage items are more often that not pre-loved by their previous owner. They are not expected to look new. This is part of their charm and uniqueness.

So due to the nature of vintage items, I do NOt accept RETURNS. Unless the item has been extremely misrepresented. In such cases I will be happy to discuss a refund with you.
So before making your purchase, be sure to check the pictures in detail, carefully read the descriptions and double check the measurements. In doubt - send me a convo.

*HANDMADE ITEMS*
Handmade items are … well, handmade. I do not try to imitate perfection of industrial production line, so keep that in mind when ordering handmade goodies.

If you are not pleased with the handmade item you can return it to me so long as it is still in its original condition and with the original packing. You can get the refund (minus the shipping costs). For this, please contact me within 5 business days after receipt. Return shipping is your responsibility.

* PERSONALIZED and CUSTOM ITEMS*
At the moment I do not make custom orders, but I can personalize some handmade items. Personalized items are not refundable.

*LONG POSTAL TIMES or LOST MAIL*
No refunds due to the long postal times or lost mail. But still contact me in such situations, so that we can see what can be done.

*REFUNDS*
Shipping costs are not refunded and return shipping costs are to be paid by the customer. So be smarter than I was when shopping on eBay - check the photos, check the measurements at least twice and only make the purchase if you are sure the item is right for you!
Payment
I only accept PayPal payment.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment is due within 3 days of purchase. It must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.

Customers in Slovenia can pay with a direct bank transfer if they wish. Please contact me directly if you want to use this method.

*RESERVATIONS*
I can reserve items for up to 48 hours. Reserves can be extended upon request. However, a non-refundable deposit may be required depending on the length of reserve. Please send an e-mail if you would like to place an item on reserve.
Shipping
*REGISTERED PRIORITY MAIL*
All packages are shipped within 1-4 business days after the payment has been cleared. Prices are calculated for shipping with registered priority mail (Posta Slovenije). This postal service includes basic online parcel tracking. I will send you a notification with a tracking number, once your item has shipped. Delivery time may vary from one week to one month; depending if the parcel is stopped by your country's customs or not.

Please note, you are responsible for your country's customs and other laws. Therefore any VAT, import fees and taxes imposed by your country are your responsibility.

*COMBINED SHIPPING*
Whenever I can, I am happy to save you money, but you need to contact me BEFORE paying the invoice.

*ADDRESS*
The shipping will be made to the address provided by Etsy and not the one on your PayPal. Please make sure that the address you select for delivery is the one you expect the item to be shipped to.
Additional policies and FAQs
*VINTAGE CLOTHES*
Measurements are taken while garments are lying flat. All measurements are made in cm and then converted to inches. Please read and check measurements carefully to ensure the best fit.

The best way to see if something will fit you is by comparing the measurements to something similarly shaped that you already own.

Accessories and other items in photographs are not included in purchase unless otherwise noted. Items may be available for sale in my store.

Vintage items may have some natural wear. I do our best to note flaws but may overlook small things from time to time. Please contact me if you have a concern about your purchase.

*HANDMADE ITEMS*
Handmade items are … well, handmade. I do not try to imitate perfection of industrial production line, so keep that in mind when ordering handmade goodies.

* PERSONALIZED and CUSTOM ITEMS*
At the moment I do not make custom orders, but I can personalize some handmade items. Personalized items are not refundable.

I live in the countryside, I love fresh air and my house is smoke free.

Xenia'sTreasureTrove reserves the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behaviour towards other Etsy members.