VesselUSA

The Architectural Pottery Collection

0 Sales

VesselUSA

The Architectural Pottery Collection

0 Sales On Etsy since 2010

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VesselUSA

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VesselUSA

Shop policies

Last updated on February 10, 2011

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
We want you to be 100% satisfied with your purchase. Of course! If for any reason you are not happy with your purchase, please return the product within 7 days of purchase. Product must be in as new condition for a full refund. Custom orders may incur a 20% restocking fee. Shipping charges are paid by the purchaser.

Because most of our products are ceramic, all items are professionally packed to avoid any possible damage claims. Once the item has left our studio it is up to the carrier to delivery without any hiccups. Although if an item is received broken or damaged, the receiver must either refuse the shipment or call us within 24 hours to process a carrier claim. The carrier will most likely want to inspect the item so please keep all the boxes, all the packing and all the broken pieces for a carrier inspection. A replacement will be sent after the claim has been approved to be paid by the carrier.
Payment
Pay Pal is the easiest way for a smooth transaction. Although if you prefer to send a check or money order we can do that too. We also take MC, Visa or Amex. You will have to confirm the card number by phone. Office hours are 9-5, monday-friday, pacific standard time. 858.385.1960.
Shipping
All orders are processed and shipped within 2-3 business days after payment confirmation. Tracking numbers are sent via email after your order is shipped. UPS is our preferred common carrier although we sometimes use USPS, FedEx or LTL Freight depending on the size of the order and cost efficiency. If you have a specific carrier or carrier account you would like us to use please let us know at the time of ordering.
Additional policies and FAQs
We love special orders!

Would you like a specific vessel to be personalized for a wedding, birthday or anniversary? Are you a professional designer who would like to make a unique design motif on each vessel for a restaurant, hotel, business or theme park? We can do that. Ceramics are cool that way!

For instance... Send us a text to be scratch written into the clay body before firing and glazing. Possibly a special poem, quote or verse. We can even apply a texture to the clay body before glazing.

We can also glaze specified colors for larger projects. A minimum order is required for this option.

Its fun being creative!