ViaPrairie

Exchanges & Refunds
If you have any issue with your order, please contact me first. I’m happy to work with you to find a fair solution together.
All items are custom-made and unique, so they cannot be swapped like factory-made items.

◆Exchanges or refunds are only for damaged items or sizing issues.
◆Return shipping responsibility depends on the situation:
• Damaged item or my mistake → I cover shipping.
• Buyer’s order issue (wrong size etc) → Buyer pays.
◆Items must be returned within 30 days.
◆Original shipping fees are non-refundable.

Please note: Some issues come from misreading the product description, expecting something different, or size differences from the photos.
Reading the listing carefully can help avoid t

If your ring doesn’t fit, please contact me.
◆Big size changes (e.g., from 6 to 8) require a new ring, which takes extra time and cost.
◆Responsibility:
•Buyer’s order mistake → return shipping both ways is the buyer’s responsibility.
•My mistake → I’ll cover return shipping.
◆Claims for damage or wrong sizing must include clear photos.
◆Contact me within 7 days; return within 30 days.

Some listings call these baby rings, daughter’s rings, or child rings, but you can order any size, including for adult sizes.
◆If no ring size option appears, leave a note in “Notes to seller” at checkout.
◆Example: Mother: US 8, Daughter#1: US 7, Daughter#2: 6.5
◆ You can pick any size for your child’s ring.

◆Get sized at a local jeweler, craft shop, or sizing service.
◆I also offer an inexpensive reusable ring sizer—contact me for details.
◆I can help convert your local size to US sizes.
◆I make any size, accurate to 1/4 size.

All orders ship from Alberta, Canada. Processing usually takes 3–5 business days; rush orders may be possible.
◆U.S.: USPS First-Class (1–2 wks)
◆International: tracked via local postal service; delivery times may vary.
If you need your item by a certain date, please reach out— we’ll figure the best way together.

Your order will be sent to the address on your Etsy payment receipt. Please double-check it carefully before ordering. If you notice an issue, just let me know before I ship, and we’ll work it out together. Once an item has been shipped, I’m not responsible for deliveries to the wrong address, and re-shipping costs will be at the buyer’s expense.

Your Silver Jewelry Care
Solid sterling silver (925) is easy to clean and restore like new.
Use the included polishing pad or gently clean with a small amount of toothpaste.
Silver may darken over time, but its shine can always be restored.
Safe for daily wear, including in the shower. Avoid chemicals, pools, and rough surfaces. Store in an airtight bag or container when not in use.

Your Gold-Filled Jewelry Care
14K gold-filled (14/20) is made by bonding a thick layer of gold to a brass core.
With proper care, it offers lasting beauty for years to come and beyond.
Clean gently with a soft cloth or mild soapy water. Avoid chemicals, pools, and rough surfaces. Store in a cool, dry place, in a pouch or jewelry box.

My copper jewelry is made from 100% solid copper. As a natural and reactive metal, it may darken or develop a greenish patina over time, especially where it touches the skin. Temporary green marks on the skin are normal and harmless, caused by copper, moisture, and your skin’s pH. They wash off easily with soap and water.

These pieces are not meant to stay bright like “pink gold.” Their beauty comes from a natural, evolving character. Shine can be restored with a polishing cloth or natural cleaners like lemon juice. Avoid wearing copper jewelry in pools, hot tubs, or around chemicals, which can speed up tarnishing.

With proper care, my solid copper jewelry can last a lifetime, making each piece a meaningful and enduring treasure.

Copper is a naturally occurring metal and an essential trace mineral that supports circulation, connective tissue, and overall well-being. Because the body does not produce copper, it must be obtained from external sources.

Copper is known for its conductivity and is often associated with the movement of energy, supporting balance and natural flow in holistic practices.

Copper jewelry is widely chosen for natural support of arthritis, joint discomfort, swelling, headaches, and general pain. Many people report a soothing effect and a sense of relief over time, which is one reason copper rings are sought after by those looking for gentle, everyday support.

Please note: This is not medical advice or treatment.

Brass has been used in jewelry for centuries and is loved for its warm tone, similar to gold. With proper care, it maintains a beautiful golden shine forever.
Over time, brass may naturally darken or develop a patina. This is normal and can be easily restored.

- To care for your jewelry, gently polish with a soft cloth and store in a dry place. Avoid water, perfumes, and harsh chemicals.

- If tarnishing occurs, clean it easily with household items—just like copper. Use lemon juice and baking soda, a baking soda paste, or even a small amount of ketchup. Gently rub, rinse, and dry well.

With simple care, your brass jewelry will keep its beautiful glow.

Some of our jewelry, including baby and child rings, is designed for children and should be worn under adult supervision.
Please use care when wearing all jewelry.
We are not responsible for any accidents, injuries, or damages that may occur during use.