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Victoria O'Connell

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Victoria O'Connell

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Shop policies

Last updated on December 1, 2015
Welcome all you happy folks! Policies are found here, and if you have any questions, just contact me! I'll try to be as thorough as I can.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
All sales are final, unless the item is not as described. If I have overlooked a flaw, please let me know so soon as you receive the package. Thank you.
Payment
Paypal only is excepted for now. If you need some other form of payment, contact me and I'll try to accommodate your needs.
Shipping
I'll be shipping flat rate usps envelope/boxes unless otherwise noted in the listing. If you request a different shipping method, please contact me so that I can give you an estimate on the shipping charge. Shipments are not sent out until payments are made. Please allow 5-10 days for delivery. I try to send items out as soon as ordered, but allow up to 3 days to ship. I will notify you when it has been shipped.
Additional policies and FAQs
All items have been cleaned before shipping, and carefully packed to prevent breakage. Please do not cut into packages with a knife as this can cause damage. Handmade items (quilts, crochet, etc.) are lovingly and painstakingly handmade by me. Mistakes in designs are bound to happen (I'm not perfect) and in purchasing such items you accept this fact. Custom orders can take up to three weeks to make, depending on size and complexity. If you need something made that is organic with natural dyes, send me a private message, I can accommodate. Please contact me about wholesale and consignment options.