Victoriasart

Items are shipped with delivery confirmation for your protection as well as mine. Refunds and exchanges will be handled on a case by case basis due to the nature of the items I sell. I am a reasonable person and will make reasonable accomodations for reasonable requests.

I accept paypal. Money orders are accepted only when I am contacted prior to purchase.

> All artwork is protected in waterproof packaging (included in shipping cost).

> All artwork will include a certificate of authenticity.

> All shipping is done via Fed Ex or USPS (depending on ship time and cost) and includes delivery confirmation.

>All shipments are made within 1-2 business days within receipt of your order. Shipments are usually made within 24 hours because I want you to get your art quickly. I know how it is to wait for an order. That second day is to cover for unexpecteds. I ship myself as this is Etsy... the place to buy homemade.

Custom orders are certainly welcomed! I love challenges and projects from others. Here is my process:

1. Ideas are discussed with you. I get a sense of what you want. I take notes and get to work upon receipt of 60% of order cost.
2. You will receive either a draft or completed version to proof online. This will be a web quality file and not suitable for quality printing.

3. You will email me confirmatoin that the proof is acceptable (for graphic design services and digital art). You will see a jpg of the completed piece for traditional watercolors.

4. Upon receipt of your confirmation of acceptability, I will send invoice for the remaining 40%.

5. Orders do not ship until final payment is received.

6. All shipping and refund/exchange policies apply to custom requests.

Custom requests require 60% payment up front and 40% payment upon sending of proof of final item's completion. This is usually in the form of a jpg viewable online. Custom orders are not shipped until full payment is received.