Villaoscura

Desquiciados SC - Villaoscura

Madrid, Spain | 705 Sales

Villaoscura

Desquiciados SC - Villaoscura

Madrid, Spain 705 Sales On Etsy since 2014

5 out of 5 stars
(220)

Announcement   Creepy and dark crafts.

www.desquiciadossc.com

Announcement

Last updated on May 24, 2018

Creepy and dark crafts.

www.desquiciadossc.com

Desquiciados SC

Contact shop owner

Desquiciados SC

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Updates

¡Nuevo reloj ya disponible! // New clock avaliable!!!
View all 4 updates

About

Around the web

Shop members

  • Javi y Laura

    Owner, Designer, Maker

    Shadow tamers and keepers of creatures of the Underworld. Papier-mâché and extravagant decoration fans. We love everything that has to do with horror, the gloomy and the dark side of things.

Shop policies

Last updated on October 9, 2018
Welcome to Villaoscura. Come in and take a look at our stuff, but watch your step...

If you have any questions do not hesitate to contact us.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If there is any problem and you receive your product damaged or you don't receive it, please contact us so that we can solve it.
Shipping
Shipments leave from Madrid.

Always that the address provided by the customer is not a PO Box or similar, shipments to the US and Canada will be made through the DHL agency and usually take about 4 to 5 days to be delivered.
IMPORTANT: BY REQUIREMENT OF THE COURIER COMPANY, IT'S NECESSARY THAT THE CUSTOMER TO PROVIDE US WITH A CONTACT PHONE NUMBER. IN THE EVENT THAT THE CUSTOMER DOESN'T PROVIDE US A VALID CONTACT NUMBER THE SHIPPING CAN'T BE MADE THROUGH DHL AND WILL BE SENT THROUGH REGISTERED MAIL FOR THE SAME PRICE WITH THE CONSECUENT DELAYS IN DELIVERY
***** In case of very large packages and if the address provided by the costumer is a PO Box or similar, the shipment to the US and Canada, will be made through International Certified Mail, which can be delayed between 12 and 20 days.*****

Shipments to Spain will be made through Registered Mail with tracking number and it usually takes between 4 and 5 days.

The shipment to the other countries of Europe, is made through International Registered Mail with tracking number. The delivery is usually done between 5 and 7 days later.

Shipping to other countries in the world, is done by registered mail and takes 12 to 20 days.

The shipments of very small and lightweight products are made through ordinary mail without tracking number to any part of the world.

If you want the shipment to go to another address, please notify us at the time you make the purchase.
If it is a gift and you want us to add a note, do not hesitate to tell us.
Traductor de Google para empresas:Google Translator Toolkit
Additional policies and FAQs
The illustrations we use in all our products are designed and drawn by us. All of them are registered.

www.desquiciadossc.com
Privacy
PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional information (as a change of the name and the receiver address, or add the telephone number needed to send items by courier)

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy:
I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service provider:
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfer:
I will not sell or merge my business.
- Compliance with laws:
I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to 5 years (as required by Spain tax law).
- Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

For purposes of EU data protection law, I, Laura Mazorra Ballesteros, I am the data controller of your personal information. If you have any questions or concerns, you may email me at staff [!at] desquiciadossc.com
Alternately, you may write to me at:
Laura Mazorra Ballesteros.
C/ Carril del Conde, 74. 2ºB
28043, Madrid
Spain