VintageConfections' Shop Policies
Welcome to our ready to ship and gift shop! Custom orders are only taken at our website: www.vintageconfections.com. We reserve our Etsy marketplace for gifts that are ready to ship!
Allergy alert! I Our candies are processed in a fully licensed commercial kitchen. Our lollipops contain soy. We use PAM as a release agent in our molds.
All of our items are gluten free.
We accept Paypal only and direct checkout is available for Etsy sales. Sales tax will be assessed for Illinois-based orders.
Orders are shipped within 2 business days.
International orders are taken only at our website: www.vintageconfections.com
Refunds and Exchanges
Sometimes things go wrong despite every effort to avoid such instances. PLEASE contact us and we will do our best to make it right. We want you to love your candies.
Additional Policies and FAQs
Q. How long do your candies last?
A. Not forever!! Hard candy is basically crystallized sugar, a natural preservative. When it is stored in it's sealed bag, will not "go bad". But it will begin to liquefy over time - even in the best storage conditions, it doesn't last forever. For best results, we suggest enjoying candies within two weeks. Discoloration/crystallization may otherwise be present.
For best results: store below 65 degrees and in less than 40% humidity. (i.e. Do not leave them in the back seat of your car in summer). For long term storage in humid climates you may want to keep your candies in a glass or metal covered container as plastic will not protect as well from humidity. Do not refrigerate!
Stored properly, hard candy will last indefinitely.
Q. Do you ship your candies internationally?
A. YES - for international order please visit www.vintageconfections.com
Q. "I'm a blogger - I'd love you to participate in a giveaway or I'd love to publish a review. Will you donate something to my readers or send candy for me to try?"
A. If you are looking for products for reviews, blog features, etc. We do not send free samples for review. This is a firm policy and applies to everyone unconditionally. Thanks for understanding.
Vintage Confections, Inc.
27 S Prospect Ave
Clarendon Hills, IL 60514
Last Updated May 17, 2014