Vintagesteelandwood

Hand made furniture featuring industrial steel and wood

Texas, United States · 2961 Sales

Vintagesteelandwood

Hand made furniture featuring industrial steel and wood

Texas, United States 2961 Sales On Etsy since 2012

5 out of 5 stars
(514)

Announcement   Welcome, please take a look at our items. Please let us know if my family and I can make something just for you. Thanks

Announcement
Last updated on Jun 9, 2016

Welcome, please take a look at our items. Please let us know if my family and I can make something just for you. Thanks

michael white

Contact shop owner

michael white

East Village II, clothing rack, garment rack
US$160.00
View all 46 items

Reviews

Average item review
5 out of 5 stars
(514)
View all 514 reviews

About

I wanted to be my own boss.

I grew up in metalworking. I learned the trade from my father. I had never done many things in wood though I had seen many things made in wood by various people. A good friend turned me on to Etsy and all the wonderful items here. I decided to make a couple of pieces and see how it went. Since 2012 I have been making just whatever I felt like making. I also kind of let the customers drive me in the direction I need to go. I was able to quit my day job in May of 2013 just about one year after my first sale. Since then I have been making pieces with a little bit of soul in them. I got some help in the Summer from my son Casey and when he got out of school he came to work full time. I also added my son Chris to handle shipping.

Together we have expanded our home based shop with a building we built ourselves. We continue to work on it and expand it and our business. We strive to make things that people will enjoy in their homes and businesses for years built with personalized hand made quality.

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Shop members
  • Michael White

    Owner, Maker, Designer

    I am a native Texan born and raised in Dallas. Moved to the country in 1990. Started woodworking in 2011. I went full time in May of 2013. I have made my own shop at home and have my sons working for me as well.

  • Casey White

    Assistant, Shipper, Creator

    Casey, my youngest at 18, works in the shop preparing pipes and fittings and keeping shipping stocked with materials. Casey will eventually run the business side of our shop.

  • Chris White

    Shipper, Assistant

    Chris my 20 year old son runs the shipping department. Chris packages each item carefully and expertly to keep them safe on their shipping journey to our customers. Chris is good at what he does and is very dependable.

  • Hazel

    Assistant

    Hazel controls the mice population and helps in shipping making sure boxes don't float away.

Shop policies

Last updated on July 15, 2016
Welcome to the Etsy page for Vintage Steel and Wood. We make fixtures and tables from reclaimed and new wood. Our items are all completely finished out and will be a welcome addition to your home or store.

We make Clothing racks for home or for commercial settings in several styles and about 4 sizes of each style. We have more styles and sizes of clothing racks than any other shop on Etsy. Ours also have the details others do not have like smooth finished surfaces, beveled edges, clean all matching pipes and fittings. Ours have wide bases so they are very stable. Much more stable than other shops narrow bases. In fact with ours the more stuff you hang on them the more stable they become. With others narrow bases the more you add to them the more un stable they get. Not good for a store or home environment with children around. We offer about 10 stain choices. Far more than anyone else.

We also make coffee tables in made to order lengths, widths and heights. We also stock two popular sizes. We offer the same options and stain choices as our clothing racks.

We make desks/tables in made to order listings as well. We keep a few popular sizes in stock at all times.

We also make custom items. Please contact us if you have any questions. Thanks

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept major credit cards through Etsy.com, checks and money orders. All payments made through Etsy are handled by Etsy without the Etsy shops having access to your credit card information. Etsy payments are very safe and come with buyer and seller protection. You can also use paypal and then select pay with card to use Paypal with your credit card. We accept Paypal through our Etsy Direct Checkout.
Shipping
We ship UPS ground. Generally it takes 3 to 4 days shipping to the East Coast and 4 to 5 days to the West Coast. We are in Texas so anywhere around Texas is 1 or 2 days. We package our items very carefully with plenty of cardboard padding to keep items safe. We use all cardboard and paper for packaging. No plastic other than packaging tape. We insure all items for full price through UPS.

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***** SHIPPING PRICES FOR CONTINENTAL U.S. ONLY *****

If you are in Alaska or Hawaii you will need to get a shipping quote before proceeding with purchase. We reserve the right to cancel any order that does not meet our guidelines for shipping in the U.S.

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If you wish to use your own UPS or Fedex account please let us know as there will still be a small fee for the packaging and packing materials.

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WRONG ADDRESS ON ETSY

Please make sure your shipping address is correct BEFORE ordering. We do have people on a regular basis who place an order with an old address. We change them on a regular basis.

If you have the incorrect shipping address on Etsy, forget to change it or have changed it but it did not go through and the order has the wrong address it is up to you to provide the correct address to us ASAP and to do that through Etsy messages, not email. If you do this we will confirm that we have the new address. If we ship the item to the address you provided and it's wrong we can re route the item if it's in transit for the cost that UPS charges us. That cost is about $15. That will need to be paid before we re route the item. If the item is delivered to the wrong address for the reasons above it is your responsibility to get it to you as we will no longer be able to have UPS send it somewhere else. At that point UPS will only allow the person who has it to ship it.

If the item is returned to us because of the wrong or an incorrect address or it is undeliverable for any reason, getting it back to you will be at your expense.

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When an item is shipped we post the tracking number to the Etsy order page to clear the item from our open orders page. This alerts Etsy that the item has shipped and Etsy will email you the confirmation of shipping and the tracking number. This email will go to the email address Etsy has on file for you. But if you do not get it or do not check that email often you may miss it. In that case please message us here for the tracking number.

***** OUR UPS DAILY PICKUP IS AT 5PM CENTRAL TIME *****

When an item is received you need to inspect the package for damage. If there is damage please have the UPS driver note it immediately and if possible open the package while the driver is there and inspect the contents. If there is damage to the contents you must take plenty of picks of the damage to the item and/or the packaging. You also need to save the packaging as UPS will often times send someone to see the damage in person. UPS requires pics of damage to item and package to process a claim.

In the event of a damaged item we will file the claim with the pics and correct documentation and UPS will act quickly. We will then ship a replacement item or an entire replacement piece and may or may not ship the old item back. It depends on the shipping cost and whether the item can be repaired or not.

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Recently over the holidays we had two customer who had items taken from their front porch after delivery. UPS will not replace that item or pay a claim for it. Once it's delivered and UPS has a delivery confirmation their responsibility is over. We are in the same position. If UPS sends us confirmation that it has been delivered that is the end of the sale as far as we are concerned. So please make sure you have a good place for UPS to leave the item if you are not home. You can also join UPS my choice and you can have them hold it or schedule a delivery time.

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Every item we ship has an Etsy estimated ship date. This is not a hard deadline ship date. We generally ship before this date. We will also many times ship very early. The Etsy estimated ship date is not a guaranty or a promise. We will do the best we can to ship on or before the Etsy estimated ship date. However Etsy does not take into account multi piece orders and multiple orders in a short time so the date can't be set in stone. We get lots of large orders from stores. We also get behind during holidays so please understand our Etsy ship date policy.


We generally do not notify customers if an item is going past the Etsy estimated ship date as we have many open orders at any given time. But if you want to know the progress of the order at any time please message us here on Etsy with the order number and we can tell you where the item is in our process and estimate when it will ship. Feel free to message us any time. Generally we answer Etsy messages in the morning, during lunch and in the afternoon. Sometimes we are able to reply sooner. If you do not hear back from us within 8 hours or overnight it means we simply forgot to get back to you. In that case please send is another message.


We do not do rush orders for an extra cost. To do that a shop would have to put your order ahead of someone who ordered before you. We don't think that is fair whether it's paid for or not. We also simply don't believe a shop would use overtime, or spare time to work on just that one order to rush it. When it comes down to it someone gets their order placed ahead of someone who ordered earlier.



If any of our shipping policies are unclear or you have a question feel free to message us here on Etsy at any time.
Refunds and Exchanges
Orders are considered final with exceptions. If you order a regular stocking item and need to cancel the order before we start on it we can do that with a 10% cancellation fee if we choose to do so. If the item is custom we will decide on a case by case basis. If we believe we can re sell the item we may offer a refund with the 10% fee.

If a standard stocking item has already been started on, is completed and not shipped and you need to cancel there will be a 20% fee if we decide to cancel the order. We reserve the right to decline to cancel the order. We do cancel and refund orders from time to time for whatever reason.

Basically if we believe we can re sell the item we will most likely accept the return and have on more occasions than not. We want you to be happy with your purchase.

If the item has been shipped and you need to return it you will need to first contact us for approval to return the item and observe the following instructions:

Item must be in original un assembled condition. The item must be returned in original packaging packaged to avoid any damage. You must return the item at your expense with insurance for full value as the item belongs to you until we accept delivery in good condition. If the item gets lost or damaged in transit insurance is a must.

Shipping is not part of any refund unless we sent you the wrong item or made some other mistake.

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Damaged items can be returned by contacting us for instructions specific to the item. If you have a damaged item we may choose to send a new item, part for an item etc on a case by case basis.

If you have an order with a missing piece please let us know and we will send the piece immediately.

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RETURNS

Returns will be on a case by case basis and only if and when we approve it. See the refunds policy above for reasons you can return an item. We do take returns from time to time but only under these conditions:

If it's buyer's remorse and nothing wrong with the item we may take it back if:

You get approval from us first and you pay the shipping to get the item to us.

If we get a return without a prior approval and we decide not to take it back you will be responsible for the shipping to get the item back to you. If the item is left for 30 days it will be considered abandoned and may be sold.

We want you to be happy with your items and will take them back if we believe we can sell the item. If it's a custom item we reserve the right to refuse to take it back.

If we take the item back the 20% fee above will apply.
Additional policies and FAQs
The Etsy estimated ship date does not always reflect actual ship date. When we get multiple orders in a short time or multi piece orders that means a longer time to complete the orders that come after that. The Etsy estimated ship date does not reflect those things. Be sure to check with us about an actual lead/ship time/date.

We can and will give you a different ship date on custom items. This is also is not a guaranty or a promise. However we will work tirelessly and work over time and weekends to meet special deadlines.

If you order multiple pieces we may exceed the Etsy estimated ship date up to two days per extra item past the first one.

We ship to the address on the order unless you give us a different address in an Etsy message. If any item is returned by UPS for any reason we will message you with that information. We can re ship the item. If an item is left here more than 30 days it is considered abandoned and will be sold.

*** On some of our racks in pictures we show them with steel corner braces. These are not standard pieces. We no longer use these pieces.

*** Pipes are standard plumbing pipes from several sources so the color or look of pipes may not match each other. However we use the best quality pipes available with no scratches, burrs and no sharp edges.

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Item packing lists and instructions are online and not in the package. The instructions for most racks is at www.vintagesteelandwood.com/INST.html. If you have any questions about items or instructions please feel free to message us here on Etsy anytime and we will answer as quickly as possible.

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TABLES AND DESKS ARE AVAILABLE IN A MAXIMUM WIDTH OF 20 INCHES

Our tables are made by running pieces through a planer that makes the pieces smooth and flat. That maximum width is 20 inches.

** Tables/desks. We do not make any tables wider (front to back) than 20" or longer than 59" at this time. If you order a made to order table and specify a wider width we reserve the right to either cancel the order or ship you a table that is 20" wide.

** Our measurements on any item are +/- 1/2"

** Length means total length and is always the longest measurement.

** Width is front to back when looking at an item and it total width.

** Height means total height. If you order a desk 30" high that is the total height.

We do not make any tables with wood legs.

For any questions about policies please message us here.