VintageKeepsake

Vintage, Antique, Books & Fine Estate Jewelry

1384 Sales

VintageKeepsake

Vintage, Antique, Books & Fine Estate Jewelry

1384 Sales On Etsy since 2010

5 out of 5 stars (586)

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Diane

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Diane

Reviews

Average item review
5 out of 5 stars
(586)
See reviews that mention:
quality 39 shipping 145 customer service 73
View all 586 reviews

Shop policies

Last updated on April 25, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact me first if you are unhappy with your purchase as I strive to make my customers happy. Any unsatisfied customer has been fully refunded on their purchase. I am very flexible on returns if the item you purchased is not something you were expecting after receiving it, or if the item was damaged upon receipt. Please understand I package all items with utmost care, but sometimes it is out of my reach during the shipping process if an item is damaged. I will accept returns, but please contact me as soon as your package has been received to let me know. I will cover shipping costs on returns if the item was damaged during shipping. Please understand that my items are vintage or antique and not all pieces are in perfect condition due to their age. Please view the pictures carefully and I will describe any flaws as best as I can in my description. Sometimes there may be oversights on any glass pieces that I may not see, but please understand it is not my intention to sell damaged goods. Please contact me and let me know that the item had a damage and I will gladly refund your money. If you have any concerns, please let me know prior to your purchase.
Payment
I accept PayPal, Etsy Gift Card, money orders and personal checks. Payment is due at the time of purchase. Once check clears item(s) will be shipped.
Shipping
I do my shipping usually within 3 business days of receiving payment. If there is an item you’re interested in and need by a certain time, please convo me first. I DO NOT guarantee shipping time. The only time it is guaranteed is if you pay for the guaranteed shipping (based on weather conditions which could cause a delay) which you would need to let me know ahead of time before making your purchase. Delivery dates are only expected dates from the Post office. They could arrive later due to inclement weather, or long distances (such as Alaska). Please understand that this is beyond my control. I ship my items USPS Priority mail or for smaller/lighter items I will ship First Class. Everything now is shipped with a tracking number. All packages will have a tracking number that is sent to your email letting you know the item has been shipped. If you want insurance on your package, please let me know prior to your purchase as I will have to adjust the shipping cost. The shipping costs are for items being shipped to the West Coast and may seem higher, but any overage of $3.00 will be refunded to your Paypal account. If you would like to convo me your zip code for your area and get a more accurate shipping rate, please feel free to do so.

If you want to reserve any item you can do so up to 3 days then it goes back up for sale after the 3 days if I do not hear back from you.

Any props used in the photo taking are never for sale with the item listed.

*Any paintings that are purchased are mailed separately and not combined with other orders. This way it keeps the artwork from being damaged.

Please note that I use recycled boxes and newspaper. I will use bubble wrap or tissue when needed for certain items or fragile items.
Additional policies and FAQs
Thank you for your business! Please come back to visit.