Unique Vintage Treasures
VintageLoversShop's Shop Policies
Welcome to theVintageLoversShop. We strive to provide you with top quality, gently used collectibles, do-dads and what-nots from the past at a fair price. If you have any questions about any item listed here, please contact us, we are happy to help. We will do our best at all times to make your shopping experience with us as pleasant and trouble free as possible.
* I accept Paypal as secure payment. Payal accepts all major credit cards. I also accept Direct Checkout through Etsy which accepts all major credit cards. I also accept Etsy Gift Cards.
* Credit card customers: you do not need a paypal account to pay via paypal. Just clilck the payment button and you have the option to pay with a credit card without signing up for paypal.
* Please confirm your address in Paypal. Items are shipped to a confirmed Paypal address.
* I am happy to reserve an item for up to 7 days
* You can rest assured your items are packed with care, and will arrive safely. I wrap each fragile item in multiple layers of bubble and mark "fragile". They have plenty of packaging material, when I can I will use recycled boxes and packing material, such as egg cartons and newspapers.
* I will ship items within 1-2 working days except for weekends or holidays.
* I will refund any shipping overage over $1.00 per item back to your account after I have shipped your item/items to you.
* Insurance is included in my shipping prices. If an insured item arrives damaged, Buyer is responsible for retaining the packaging and damaged item for insurance purposes. No refunds for damaged items will be made to the Buyer until the Buyer completes his/her part of the obligation in assisting to file the insurance claim.
* The item will be shipped to the address as shown on Paypal (if paid with Paypal), or the address shown for Etsy (if paid through Etsy's Direct Checkout). For Paypal, the buyer should be sure his/her Etsy and Paypal addresses match. Buyer is responsible for providing a correct and current shipping address
* I ship USPS Priority Mail, parcel post, first class mail parcel, Media Mail, First Class International
* Some larger items may have to be shipped greyhound, UPS, or FedEX because of it's size or weight, but it is noted in the description.
* I am happy to adjust shipping for multiple items ordered. I will refund the shipping adjustment through paypal or Etsy after shipping the items.
* For international buyers and Alaska and Hawaii, I can provide a quote on the shipping. Please contact me before ordering with your country for exact shipping cost. My shipping costs are ESTIMATES. I ship First Class International, as it is the most cost effective shipping.
INTERNATIONAL BUYERS PLEASE READ:
I am not responsible for a package once it has left the United States. I have no control on how long it takes to get to your country. Please do not contact me to see where it is after leaving the United States, because I would have no information.
Please be aware your country may charge additional customs duty and/or import taxes.
Please also be aware that as the seller we do not pay for any applicable duty, value added taxes (VAT) or import consumption taxes charged to you by your country.
The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT.
Please, do not ask me to change anything on customs forms. I will not mark gift on international packages and the actual price will be listed on the customs form.
*All customs fees and/or VATs are the responsibility of the buyer.
*Be advised of your countries policies.
*I am not responsible for customs taxes.
Refunds and Exchanges
I try my best to give an accurate description of each vintage item including wear or flaws as well as the attributes. My photographs are clear and close up to help you in making a sound decision in purchase. If you have any questions, or would like to see more photos, please convo me prior to purchase. If you feel the item you receive has been grossly misrepresented, please contact me to arrange for a refund (less shipping). ***Shipping to or from will not be refunded. Buyer pays return postage and refund is for ITEM ONLY and is to be returned in original box and packaging.
In case of receiving damaged goods, no refunds will be given or claims made unless I receive a picture of broken or damaged goods. I hate to be grouchy about this but there is too much scamming out there.
Additional Policies and FAQs
*Vintage and antique items are old, usually used, and should be expected to be in a used state of condition. I will describe items as accurately as possible and provide quality photographs. In the event that I have grossly misrepresented the item, the amount of the item (minus any shipping), will be refunded after the item has been returned in the same condition and box it was shipped in, with buyer paying shipping cost to ship it back. Please do not hesitate to convo me with any questions. I want you to be happy in your decision to purchase a wonderful piece of yesterday from my shop.
Last Updated May 9, 2014