VintagePrettiesbyEMA's Shop Policies
Welcome to Vintage Pretties by EMA!
All of our items are hand made, home made, and custom made to order.
Payment is required at time of purchase. Orders will not start processing until paid for.
Orders usually ship within 5-7 business days and then the regular 2-5 1st class mail shipping days (within the continental US). (Note: I really work to ship it out within 3 days, but occasionally need a bit of extra time).
If you need your order RUSHED, please be sure to convo me through the Etsy *contact seller* tab to set this up once you place your order. Each order is processed as it is received, so notes to seller are not read until time or order processing.
**If you would like insurance on your order, please contact us through Etsy and let us know (contact seller button) to add it once you place your order. Unless requested, all items ship first class mail without any tracking number or insurance.
Refunds and Exchanges
Vintage Pretties prides ourselves in making beautifully hand crafted accessories. Please know we always want you to be happy and satisfied with our product. Please convo us if we are ever need and we will work to keep you happy!
***Please note that because each item is hand-made to order, returns will incur a 30% re-stocking fee.
Last Updated January 14, 2013