VintageTwists' Shop Policies
I hand select all of my clothing from thrift stores and friends. If the item is washable, I do so, but I do not dry clean precious items. If an item is not in a condition to sell then I do not sell it.
I mend minor repairs such as hems and seam, but I do not alter items into mini's. I prefer to sell my clothing in its original state.
Very occassionally I will upcycle, but only if something is beyond repair back to its original state.
I accept PayPal, credit card, direct deposit to Etsy and Etsy gift cards.
Shipping is calculated after consultation with Australia Post.
Parcels within Australia are shipped Express post. This allows for tracking of the parcel.
American buyers unfortunately Articles over 453g and all ECI and EPI services will be subject to an additional $9 security surcharge, which I have already included in the shipping charges.I try to keep my prices reasonable to compensate for this.
International shipping quotes are as accurate as possible.
I always refund postage over-quotes if the price is significantly less than what I have stated.
Refunds and Exchanges
I will happily refund the purchase price if the item is significantly different to that which I have stated. I do not refund the postage price and ask that you return the item to me before I refund.
Please ask questions before purchase.
I am reluctant to refund on colour issues, due to the difference in display of colour monitors. Please check for colour questions on an item before purchasing.
I do not like unhappy customers, so please do message me if you are unhappy with your purchase and I'll see what I can do!
Last Updated November 10, 2013