VintageVortex's Shop Policies
As a long term vintage collector and seller, I will do my best to treat all buyers in the same way I would like to be treated – this means offering merchandise in very good to excellent condition, prompt communication, with fast and reasonably priced shipping. I welcome questions and am happy to provide any further details on my listings and/or selling policies.
I accept Paypal (including credit card payments) only. I do not accept personal cheques or money orders.
I offer short term layaway plans (30 days) on request. All layaway deposits are non-refundable. Please ask for payment details.
I offer combination shipping of multiple items at cost.
Unless otherwise requested, all Canadian and US shipments will be shipped via Canada Post, with both tracking & insurance included in shipping fees. I ship within one business day of receiving payment. Expedited shipping is available at additional cost.
International buyers are welcome. Included in my listings are rates for those countries to which I ship frequently. However, I also ship worldwide. International shipments will be priced on an individual basis. If you would like an international shipping quote before purchasing, please contact me. Insurance is recommended on international shipments, as I cannot be responsible for loss or damaged parcels if insurance is not purchased.
I will combine shipping for your convenience to reduce postage costs.
Refunds and Exchanges
All items are sold as final sales. I cannot accept returns for items that do not fit – measurements are taken carefully so please ensure that these match your own before purchasing. Please note the detailed measurements provided in each listing.
Note most garments are displayed on a size 0/2 mannequin, which necessitates clipping many items to show them to best advantage. All prom dresses are displayed with a crinoline slip to showcase skirt fullness. Note the crinoline slip is not included. However, I would be happy to help buyers find a suitable slip for any dress purchased.
Please keep in mind that vintage items are not new, and as such are rarely in perfect condition. Unless otherwise stated, all items have been worn and show some degree of wear. Small imperfections are inherent in vintage garments and add character to the pieces. Any significant defects will be noted in the item description.
Additional Policies and FAQs
All garments sold are authentic vintage and not modern reproductions. Each item is unique and now approaching 50-60 years old. Once it is sold, it is no longer available. I am not a dressmaker and cannot replicate any of my listings in various sizes and colours.
Last Updated May 29, 2014