Vintageandantiques12

Trusted seller of gold & silver jewellery & vanities.

High Peak, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to Vintageandantiques12! We established this shop in 2012. In 2015 we opened two more Etsy shops - Rareantiquegifts and Vintagecompactshop, which is a specialist powder compact shop. We have a standalone website of the same name. Over time our customer service and beautiful collectibles have paved the way for us to become one of the most reputable sellers of antique / vintage accessories & jewellery online, with thousands of delighted customers worldwide.

We are dedicated to sourcing outstanding hallmarked gold, silver, rare collectibles and accessories, all of which are authenticated and shipped with literature which details its history. We provide lavishly illustrated historical fact packs, which document the history of the makers and also that of the item/s purchased. We are committed to offering a customer service which is second to none. To date all of our shipments have reached their final destinations without any drama. We include free gift boxes & tags as standard with each order.

We will only ship to the address shown on the Etsy order.

For our UK customers we offer next working day delivery. Purchase before 11 am to guarantee UK delivery the next working day before 1 pm.

REFUNDS / RETURNED ITEMS:
Customers must inform us within 14 days of receipt of the item if they wish to return any item. Said item must be received by us with in 30 days of receipt. Items received after 30 days or with no prior notification of intention to return will be rejected. Shipping costs and non-returnable Etsy fees incurred as a result of this transaction will be deducted from the refund.

Customers are responsible for any duties, taxes or charges levied by the recieving country's authorities.

Therefore these duties, taxes or charges are not refunded in the refund process.

Obviously, these charges were remitted to the tax authorities of the receiving country.

PLEASE NOTE THAT WE NO LONGER SHIP TO GERMANY even though we have signed up to the Lucid regulatory body. We have arrived at this decision because we are not lawyers who can understand the German language.

Any German orders will be cancelled immediately & refunded in line with Etsy rules and regulations.

We are a mother & daughter team who are gold, silver and vanities specialists with a particular interest in the history of gold & silversmiths and vanities manufacturers. Every item purchased is shipped with its own lavishly illustrated history written by Danielle or Eleanor. We aim to never duplicate information. For example when a returning customer purchases another item from the same maker they will receive another history. This enables collectors to build up a 'library' of their favourite makers.

Our collections have featured in prestigious publications such as the Financial Times, Antiques and Collectibles For Pleasure & Profit, Antiques Trader & the Trinity Group newspapers.

We have collaborated with major figures in the antiques business such as Christopher Proudlove, who was formerly Head of Press and a Senior Director of Sotheby’s in London and most recently a Board Director and Group Head of Press at Bonhams. Christopher Proudlove's article Pretty compact for a stunning collection featured in the Antiques Fair article which was seen in The Birmingham Post (4 October 2018). This article was also published in 12 Trinity Mirror regional newspapers, such as the Manchester Evening News.

Same / next day dispatch. Free worldwide tracked insured shipping. We guarantee customer satisfaction and worldwide delivery. If our customers need any advice or wish to discuss layaway and reservations please feel free to contact us:

Call Danielle: 0789 6616374 International callers: +44 789 6616374

We are happy to work with film, television / theatre companies, museum curators & journalists who wish to feature vanities & collectibles. We study the history of antique & vintage collectibles and so we have access to many archives. This means that we can guide you in your search for authentic film props and accessories.

Eleanor is an award winning artist who has provided film companies and publishing houses with high quality photographic art for over a decade.

https://www.eleanorleonnebennett.com/

If you require high resolution images of antiques / vintage vanities / compact mirrors for your publications / projects feel free to contact us.

Eleanor's art has been featured on Billions.

Recently our vanities were featured in Killing Eve.

We are members of ASCAS (Association of Small Collectors of Antique Silver) & the BCCS (British Compact Collectors Society).

Please note that we do not offer a free valuation / identification service to members of the public regarding their own collections etc.

Announcement

Last updated on Aug 10, 2023

Welcome to Vintageandantiques12! We established this shop in 2012. In 2015 we opened two more Etsy shops - Rareantiquegifts and Vintagecompactshop, which is a specialist powder compact shop. We have a standalone website of the same name. Over time our customer service and beautiful collectibles have paved the way for us to become one of the most reputable sellers of antique / vintage accessories & jewellery online, with thousands of delighted customers worldwide.

We are dedicated to sourcing outstanding hallmarked gold, silver, rare collectibles and accessories, all of which are authenticated and shipped with literature which details its history. We provide lavishly illustrated historical fact packs, which document the history of the makers and also that of the item/s purchased. We are committed to offering a customer service which is second to none. To date all of our shipments have reached their final destinations without any drama. We include free gift boxes & tags as standard with each order.

We will only ship to the address shown on the Etsy order.

For our UK customers we offer next working day delivery. Purchase before 11 am to guarantee UK delivery the next working day before 1 pm.

REFUNDS / RETURNED ITEMS:
Customers must inform us within 14 days of receipt of the item if they wish to return any item. Said item must be received by us with in 30 days of receipt. Items received after 30 days or with no prior notification of intention to return will be rejected. Shipping costs and non-returnable Etsy fees incurred as a result of this transaction will be deducted from the refund.

Customers are responsible for any duties, taxes or charges levied by the recieving country's authorities.

Therefore these duties, taxes or charges are not refunded in the refund process.

Obviously, these charges were remitted to the tax authorities of the receiving country.

PLEASE NOTE THAT WE NO LONGER SHIP TO GERMANY even though we have signed up to the Lucid regulatory body. We have arrived at this decision because we are not lawyers who can understand the German language.

Any German orders will be cancelled immediately & refunded in line with Etsy rules and regulations.

We are a mother & daughter team who are gold, silver and vanities specialists with a particular interest in the history of gold & silversmiths and vanities manufacturers. Every item purchased is shipped with its own lavishly illustrated history written by Danielle or Eleanor. We aim to never duplicate information. For example when a returning customer purchases another item from the same maker they will receive another history. This enables collectors to build up a 'library' of their favourite makers.

Our collections have featured in prestigious publications such as the Financial Times, Antiques and Collectibles For Pleasure & Profit, Antiques Trader & the Trinity Group newspapers.

We have collaborated with major figures in the antiques business such as Christopher Proudlove, who was formerly Head of Press and a Senior Director of Sotheby’s in London and most recently a Board Director and Group Head of Press at Bonhams. Christopher Proudlove's article Pretty compact for a stunning collection featured in the Antiques Fair article which was seen in The Birmingham Post (4 October 2018). This article was also published in 12 Trinity Mirror regional newspapers, such as the Manchester Evening News.

Same / next day dispatch. Free worldwide tracked insured shipping. We guarantee customer satisfaction and worldwide delivery. If our customers need any advice or wish to discuss layaway and reservations please feel free to contact us:

Call Danielle: 0789 6616374 International callers: +44 789 6616374

We are happy to work with film, television / theatre companies, museum curators & journalists who wish to feature vanities & collectibles. We study the history of antique & vintage collectibles and so we have access to many archives. This means that we can guide you in your search for authentic film props and accessories.

Eleanor is an award winning artist who has provided film companies and publishing houses with high quality photographic art for over a decade.

https://www.eleanorleonnebennett.com/

If you require high resolution images of antiques / vintage vanities / compact mirrors for your publications / projects feel free to contact us.

Eleanor's art has been featured on Billions.

Recently our vanities were featured in Killing Eve.

We are members of ASCAS (Association of Small Collectors of Antique Silver) & the BCCS (British Compact Collectors Society).

Please note that we do not offer a free valuation / identification service to members of the public regarding their own collections etc.

1048 Sales

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Eleanor and Danielle

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Eleanor and Danielle

Reviews

Average item review
4.5 out of 5 stars
(330)
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About Vintageandantiques12

Sales 1,048
On Etsy since 2012

Collectors who sell

Shop members

  • Eleanor

    Owner

    Gold, Silver & Vanities Specialist

  • Danielle

    Owner

    Gold, Silver & Vanities Specialist

Shop policies

Last updated on September 9, 2022
Welcome to our shop. Feel free to browse and ask questions. We are happy to answer as soon as possible.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Customer satisfaction & worldwide tracked insured delivery guaranteed.

You can pay by PayPal or if you do not want to use PayPal or do not have a PayPal account you can shop here using debit & credit cards & Etsy gift cards via Direct Checkout.

Regarding pending payments - we expect payment to be completed within 72 hours. Failing to pay within this time frame will result in the item being relisted and made available for other customers to purchase. The still pending sale will be cancelled for failure to pay.

Delivery aims:
FREE guaranteed world wide delivery.
UK next working day delivery when ordered before 11 am.
Europe approximately 3 - 5 working days.
USA, Australia, New Zealand, Canada & the rest of the world approximately 5- 10 working days or less.

International expedited shipping is available at cost. This takes between 2 - 4 working days. Please contact us for details.

We are a mother & daughter team of collectors who sell some of our collection so that we can buy more! 10 % off the total order & combined shipping when you purchase three or more listings. This is applied automatically at the checkout.

We provide free collector's/historical fact sheets, free luxurious lidded gifts boxes & gift tags. We are happy to have conversations about antique & vintage collectibles & help you with your collection/purchases. Do refresh your page to see our replies.

Layaway (free reservation service) is available on all items or combination of items terms will be agreed at the beginning of the reservation.

The initial payment forms a non-returnable deposit which will secure the item for the buyer & is deducted from the total price paid back, of course. If a buyer decides that they do not wish to complete the payments the deposit is forfeit & the other payments made on the item will be kept as a shop credit. This shop credit may be used to purchase items only from this shop. If a period of 90 days elapses without the buyer replying to our messages the layaway reservation will be cancelled & all monies paid forfeit. The reserved item with then be available for sale to all.

We guarantee that you will receive a 5 star service when shopping with us:

1. Carefully selected vintage & antique items in excellent condition.
2. Bespoke gift boxing service. You can specify the colours/design you would
like on your gift card.
Free bridesmaids service - buy your wedding gifts from us & we will provide
all the gift boxes, gift tags & coordinate with your wedding themes/colours.
3. You can specify what message you would like printed on to the gift card.
4. All items shipped beautifully clean & well presented within 24 hours of purchase.
5. All the gift boxes are packed with in sturdy cardboard boxes.
6. We guarantee delivery anywhere in the world & I only use tracked, insured priority mail.
7. We have tracking tools for USPS which allow us to let our American customers know exactly where in the US their packages are & even what day they will be delivered.

If you see something you must have we offer a free reservation service.

Also we are pleased to offer Layaway for items over £150.00 or multiple items that cost over £150.00.
Our terms are very flexible. Usually our customers opt for this payment plan below but also we can set up payment plans of four or five equal amounts too.

A typical layaway plan -
One third of the value paid as a non-returnable deposit.
Then the next third is due within one month. The final third amount is due the following month. We are happy to arrange what ever layaway plan suits our customers - whether this is two separate payments or ten. We do not charge for this service. Please contact me before purchasing items using Layaway.
Early payment is an option too.

The item will be displayed as 'Reserved For Buyer. Thank you.'

We provide historical fact packs for our customers.

Customers are responsible for any customs charges which arise.

Shipping

Delivery aims:
FREE guaranteed world wide delivery.
UK next working day delivery when ordered before 11 am.
USA, Australia, New Zealand, EU, Canada & the rest of the world approximately 5- 10 working days or less.

We no longer ship to Germany.

International expedited shipping is available at cost. This takes between 2 - 4 working days. Please contact us for details.

All items shipped worldwide within one day of cleared payment, using express, insured, tracked priority mail.

UK shipping - all items shipped free using Royal Mail Special Delivery guaranteed next day delivery.

Free international shipping - all items shipped using Royal Mail International Signed For priority, insured, tracked mail.

We have an excellent track record for super fast delivery. All items sent out in luxurious gift boxes with free gift tags & historical details. These boxes will be placed in sturdy cardboard boxes.

We have USPS tracking tools which enable us to track your parcel on its route through America & we will also inform you of the day it is out for delivery.

Additional policies and FAQs

If you are looking for powder suitable for our "convertible" vintage compacts
Max Factor Creme Puff is the perfect fit. It also is sold with its own foam puff &
available from most good pharmacies/department stores.

Privacy

All transactions are secure and encrypted. Etsy does not share card / payment information with shop keepers.

We are committed to protecting and respecting your privacy.

This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and the cookies that we use.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

PRIVACY POLICY

INFORMATION WE COLLECT FROM YOU

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

We rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. we may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

CONTACT

Questions, comments and requests regarding this policy are welcomed and should be addressed to Dani via the Etsy message system.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

Seller details

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