Vintagesteelandwood

Hand made furniture featuring industrial steel and wood

Wylie, Texas · 4071 Sales

Vintagesteelandwood

Hand made furniture featuring industrial steel and wood

Wylie, Texas 4071 Sales On Etsy since 2012

5 out of 5 stars
(773)

Announcement   Welcome to Vintage Steel and Wood. We make furniture and store fixtures by hand from reclaimed and new materials. We make each piece one at a time with personalized service and more size and color options than any other shop.

Please let us know if you have any questions about anything we make.

Announcement

Last updated on May 19, 2017

Welcome to Vintage Steel and Wood. We make furniture and store fixtures by hand from reclaimed and new materials. We make each piece one at a time with personalized service and more size and color options than any other shop.

Please let us know if you have any questions about anything we make.

michael white

Contact shop owner

michael white

View all 80 items

Reviews

Average item review
5 out of 5 stars
(773)
cokojack3

cokojack3 on Jul 19, 2017

5 out of 5 stars

I ordered a custom dog crate which I cannot say enough fabulous things about. It is beautiful, exceeded our expectations. Quality is superb!! Also, I have to say how amazing Michael is. Communication throughout the entire process was constant. Responded to all my questions immediately. (and I asked alot...lol) Could not be happier with our purchase and the company. OUTSTANDING!!! If your looking for a custom dog crate look no further!!!

View all 773 reviews

About

I wanted to be my own boss.

I had always wanted to do my own thing. I started my Etsy shop in 2012 after seeing all the beautiful items available here. I made a couple pieces and when they sold I made more. Once I got busy I had to quit my day job. One of the best decisions I have ever made. I had been getting help from my son Casey in the summer and when he got out of school he decided to come help me full time.

Since then I have added my other son Chris and other helpers as needed. We do this from our shop next to our home. We try every day to put a personalized touch to every piece of wood we make into something for your home or business. We want our pieces to last a lifetime and be something to be proud of.

Please let us know if there is anything we can make for you.

Around the web

Shop members

  • Michael White

    Owner, Maker, Designer

    I'm a native Texan, middle aged guy that has to have a creative outlet to make me happy. I've learned woodworking and added that to my decades of work with metal fabrication. Now I put a personalized touch to every item I make.

  • Chris White

    Shipper

    Chris, my 21 year old son is the shipping manager. Chris expertly packages items for shipping. As might imagine that's a difficult job knowing they will be handled roughly by the shipper. Chris has the patience to do this job very well.

  • Brandon

    Metal Working

    Brandon makes all our steel legs for our tables and also cleans and clear coats pipes and fittings for clothing racks. He also does works in the wood shop and in shipping. Brandon does this while also going to college do get a business degree.

Shop policies

Last updated on May 22, 2017
Welcome to our Etsy page. Vintage Steel and Wood is a full time family owned and operated business in Texas. We are God fearing hard working woodworkers and metalworkers. We hand make each piece of our items in our shop located right next to our home. We use reclaimed, used, recycled and new wood to create wonderful pieces you c an be proud of and expect to last forever.

We recycle as much material as possible and use only materials that we know and trust. We do not use pallets as some are treated with chemicals you do not want in your home. Our stains and clear coats have no harmful chemicals.

Our shipping materials are all cardboard and paper and biodegradable tape. We love our environment and live our lives to sustain it.

We make clothing racks, store fixtures, tables, desks, coffee tables, end tables, shelves and many other items. If you do not see what you are looking for please feel free to ask. All of our items are currently made to be shipping friendly. therefore we do not make anything longer than 59" or wider than 20" at this time.

We hope you like our items and have a wonderful experience shopping on Etsy.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
All payments are handled by Etsy. Our shop has no access to credit cards or payment info. Our shop operates on Etsy direct checkout. Etsy accepts all major credit cards and Paypal.
Shipping
GENERAL SHIPPING INFORMATION

We ship UPS ground for all packages. We have a daily UPS pickup at 5pm central time. Most of our shipping polices are reflective of UPS policies. Once we have an item ready to ship we will weigh it and make a shipping label for it. We post the tracking number to the Etsy order page on your specific order. That triggers an email from Etsy to you notifying you that the order has shipped and of the tracking number. Once you have the tracking number you can click on it in the Etsy orders page or click through to UPS for detailed information about the location of your package. UPS usually has a date that they expect to deliver the package. If you have any questions about shipping please ask us. If they are UPS specific questions you can call 1-800-742-5877 with your tracking number and they will be able to help you.

Below you will find specific shipping topics and our policy on them.

***** SHIPPING PRICES FOR CONTINENTAL U.S. ONLY *****

If you are in Alaska or Hawaii you will need to get a shipping quote before proceeding with purchase. Our items are large and heavy and shipping to AK and HI are higher than the lower 48 states. We reserve the right to cancel any order that does not meet our guidelines for shipping in the U.S.

SCHEDULED TO SHIP BY DATE

Every item we ship has an Etsy estimated ship date. This date is on your copy of the order. Just click "you" then "purchases and reviews" then scroll down to the order. The scheduled to ship by date is at the top. Understand this is not a hard deadline or guaranteed ship date. Our items are made to order by hand and vary greatly from day to day. We generally ship before this date. We will also many times ship very early. We will do the best we can to ship on or before the Etsy estimated ship date. However Etsy does not take into account multi piece orders and multiple orders in a short time so the date can't be set in stone. We get lots of large orders from stores. We also get behind during holidays so please understand our Etsy ship date policy. Please feel free to message us anytime for updates on your order.


WRONG ADDRESS ON ETSY

Please make sure your shipping address and email address are correct BEFORE ordering. We do have people on a regular basis who place an order with an old address. We change them on a regular basis. If you have the incorrect shipping address on Etsy, forget to change it or have changed it but it did not go through and the order has the wrong address it is up to you to provide the correct address to us ASAP and to do that through Etsy messages, not email. If you do this we will confirm that we have the new address. If we ship the item to the address you provided and it's wrong we can re route the item if it's in transit for the cost that UPS charges us. That cost is about $15. That will need to be paid before we re route the item. If the item is delivered to the wrong address for the reasons above it is your responsibility to get it to you as we will no longer be able to have UPS send it somewhere else. At that point UPS will only allow the person who has it to ship it. If the item is returned to us because of the wrong or an incorrect address or it is undeliverable for any reason, getting it back to you will be at your expense. If UPS tries to deliver the package three time and nobody accepts it they will send it back to us, and charge us for that shipment. If that s my fault I will cover that charge. If it's your fault you will be responsible for that charge.

DELIVERY SIGNATURE OR NOT?

We do not require a signature for UPS to leave the package. They will leave it at the address on the order. However some UPS areas will require a signature. I am not sure why they do this. They will make 3 attempts to deliver the package. So it's best to check the tracking number and be aware of the date they plan to deliver it. You can also call them and have them deliver it at a different date/time or even hold it at their location for pickup.


SHIPPING NOTIFICATION

When an item is shipped we post the tracking number to the Etsy order page to clear the item from our open orders page. This alerts Etsy that the item has shipped and Etsy will email you the confirmation of shipping and the tracking number. This email will go to the email address Etsy has on file for you. But if you do not get it or do not check that email often you may miss it. In that case please message us here for the tracking number. Understand that we have to enter that number when we mark the order shipped. So if you did not get the email with the tracking number, you email address may be wrong or you have some other issue. Feel free to message us anytime for updates or tracking numbers or anything else.

***** OUR UPS DAILY PICKUP IS AT 5PM CENTRAL TIME *****

We have a daily pickup Monday thru Friday at 5pm central time. This applies to regular business days as UPS does not pick up on weekends or federal holidays. ** Update**
We understand that UPS is now picking up and delivering on Saturdays. However we generally do not package anything on Saturdays so we will likely not be using this service at least for now.


ITEMS DAMAGED IN SHIPPING

When an item is received you need to inspect the package for damage. If there is damage please have the UPS driver note it immediately and if possible open the package while the driver is there and inspect the contents. If there is damage to the contents you must take plenty of picks of the damage to the item and/or the packaging. You also need to save the packaging as UPS will often times send someone to see the damage in person. UPS requires pics of damage to item and package to process a claim. In the event of a damaged item we will file the claim with the pics and correct documentation and UPS will act quickly. We will then determine whether we will ship a replacement item or an entire replacement piece and may or may not ship the old item back. It depends on the shipping cost and whether the item can be repaired or not. If we believe the item can be repaired we will do so. In that case you will need to package the item in the original packaging and we will send you a label to return it for repair or replacement.

** If we feel like the item needs to be sent back and can be repaired and or re sold we will require that item back before shipping a new piece. We will send you a shipping label vie email to send the old item back.



MULTIPLE PIECE ORDERS

When we get multiple piece orders we reserve the right to add time for each additional piece in the order. Generally during the year we do not need any extra time. However peak times of the year have us shipping right at the "scheduled to ship by" date on the order. In those times we may need extra time to complete large orders. Any order of 3 pieces or more would fall under this policy. When we do orders like this we will generally start shipping pieces as they are completed. We generally need an additional two days per item when we are busy.


ORDERS SHIPPING LATE

We generally do not notify customers if an item is going past the Etsy estimated ship date as we have many open orders at any given time. But if you want to know the progress of the order at any time please message us here on Etsy with the order number and we can tell you where the item is in our process and estimate when it will ship. Feel free to message us any time. Generally we answer Etsy messages in the morning, during lunch and in the afternoon. Sometimes we are able to reply sooner. If you do not hear back from us within 8 hours or overnight it means we simply forgot to get back to you. In that case please send is another message.

RUSH ORDERS

We do not do rush orders for an extra cost. To do that a shop would have to put your order ahead of someone who ordered before you. We don't think that is fair whether it's paid for or not. We also simply don't believe a shop would use overtime, or spare time to work on just that one order to rush it. When it comes down to it someone gets their order placed ahead of someone who ordered earlier. We do often work orders into gaps in our schedule. Just let us know if you have any requests and we can see if we can help.



If any of our shipping policies are unclear or you have a question feel free to message us here on Etsy at any time.
Refunds and Exchanges
RETURNS

All sales are considered final with exceptions. If we believe we can re sell the item we will most likely take it back. However we reserve the right to refuse a return for any reason. We want you to be happy with your purchase while retaining our rights under Etsy terms of service. Understand that you will need to contact us for instructions for returning an item.

DAMAGED ITEMS

Damaged items can be returned by contacting us for instructions specific to the item. If you have a damaged item we may choose to send a new item, part for an item etc on a case by case basis. If you have an order with a missing piece please let us know and we will send the piece immediately. See the shipping policy above for returning a damaged item. In cases where an item is damaged and can be repaired and/or re sold we may require that item be sent back before sending a new item. In the past we have shipped replacement items and not gotten the original item back. This has happened twice. Thus the reason for this policy. Sometimes for us the cost of making a new piece like a shelf or table top is less than shipping an item both ways. This is on a case by case basis.

REFUNDS

We refund an item according to the policy above. If the item is a return we refund the item price only. Shipping is not part of a refund. Refunds are made through the Etsy orders page. We click refund and the amount and Etsy handles the funds transfer. We have no access to credit cards or accounts.
Additional policies and FAQs
The Etsy estimated ship date does not always reflect actual ship date. When we get multiple orders in a short time or multi piece orders that means a longer time to complete the orders that come after that. The Etsy estimated ship date does not reflect those things. Be sure to check with us about an actual lead/ship time/date.

**** The ship date for every order is on the order page of your Etsy account. Just click "you/purchases/orders

We can and will give you a different ship date on custom items. This is also is not a guaranty or a promise. However we will work tirelessly and work over time and weekends to meet special deadlines.

If you order multiple pieces we may exceed the Etsy estimated ship date up to two days per extra item past the first one.

We ship to the address on the order unless you give us a different address in an Etsy message. If any item is returned by UPS for any reason we will message you with that information. We can re ship the item. If an item is left here more than 30 days it is considered abandoned and will be sold.

*** On some of our racks in pictures we show them with steel corner braces. These are not standard pieces. We no longer use these pieces.

*** Pipes are standard plumbing pipes from several sources so the color or look of pipes may not match each other. However we use the best quality pipes available with no scratches, burrs and no sharp edges.

________________________________________________________________________

Item packing lists and instructions are online and not in the package. The instructions for most racks is at www.vintagesteelandwood.com/INST.html. If you have any questions about items or instructions please feel free to message us here on Etsy anytime and we will answer as quickly as possible.

________________________________________________________________________

TABLES AND DESKS ARE AVAILABLE IN A MAXIMUM WIDTH OF 20 INCHES

Our tables are made by running pieces through a planer that makes the pieces smooth and flat. That maximum width is 20 inches.

** Tables/desks. We do not make any tables wider (front to back) than 20" or longer than 59" at this time. If you order a made to order table and specify a wider width we reserve the right to either cancel the order or ship you a table that is 20" wide.

** If you order a desk or console table and do not specify height we will default to standard desk height of 30"
** If you order a desk and do not specify width we will default to the maximum 20" width.
** If you order a console table and do not specify width we will default to the maximum width of 17"

** Our measurements on any item are +/- 1/2"

** Length means total length and is always the longest measurement.

** Width is front to back when looking at an item and it's total width.

** Height means total height. If you order a desk 30" high that is the total height.

For any questions about policies please message us here.

More information

Last updated on Nov 6, 2016
Frequently asked questions

How much is shipping?

Shipping for any item in our shop is just above the item's description (when viewing on a PC) and can be accessed by clicking "shipping and policies" There you will see the shipping cost and lead time.

Assembly instructions?

Our assembly instructions are all online and available at www.vintagesteelandwood.com/INST.html

Assembly is easy and can be done in 15 minutes or less on most of our pieces with a single tool. A #3 Phillips head screwdriver is all that is needed.

Where can I find the stain choices?

Our stain choices with pics can be found at www.vintagesteelandwood.com/stains.html

Why are our clothing racks better than others on Etsy?

1. Stability, the bases on our racks are 14" wide and that is wider than other shops very narrow bases. Ours are much more stable.
2. Pipe size, ours are 3/4" with a diameter of 1&1/4" vs their 1/2" with a diameter of 7/8" Our fittings are larger and thicker and much nicer.
3. Our wood is made from pieces. This allows us to use better wood. Other shops use a single piece of 2x12 (1&1/2"x11&1/2") that's usually Yellow pine which does not look good stained.
4. More choices. We have more available lengths, styles and stain choices. We have more in stock items and far more made to order options.
5. Quality. Our wood is planed, sanded with three grits, has edges beveled and corners rounded. Clear is sanded between coats. No snags anywhere.